Contact BitGo Customer Service

When you need to communicate with customer service in writing, you can use the BitGo email address. For business customer concerns and custodial services, send your email to trustonboarding@bitgo.com. Inform customer service about your claims by emailing your concerns to claims@bitgo.com. Security-related issues can be reported by email, using security@bitgo.com as the address. You can request general information at inquiries@bitgo.com. The email addresses for DMCA inquiries are copyright@bitgo.com and for privacy inquiries, use privacy@bitgo.com. Other legal-related concerns must be emailed to legal@bitgo.com. Before submitting your email, ensure that your contact details are included and that you elaborate on your concern. Customer service reads all emails received and responds within 2-3 working days.

You can discuss complex issues person-to-person with a senior representative at BitGo headquarters. The headquarters is located at the same address as the corporate office, which is situated at BitGo Holdings, Inc., 2443 Ash Street, Palo Alto, California, United States. Please make an appointment in advance to ensure that the right person is available to meet. Alternatively, you can send a detailed letter to headquarters. The mailing address is the same as the street address.

BitGo customer service doesn’t have specified hours of operation. Whenever you need customer service, reach out to it by calling or sending an email. You can also write to, or visit, the company’s headquarters. You can also reach the team via the BitGo website. The website is available 24/7. Customer service will assist if you call and respond to your written communication as soon as possible.

You can contact customer service online via the BitGo website. The website is available 24/7. Visit the website and navigate to the “Contact Us” section. Click on the button. Various contact options will appear on your screen. Use the most applicable method to contact the BitGo customer service support team. You will also find handy tips for self-help on the website.