Contact Bistromd Customer Service

If you’d like to talk with the company representative by phone, dial the following Bistromd customer service number: 866-401-3438. This toll-free line will connect you with the dedicated manager who can assist with a wide range of matters, whether it is providing detailed information about the menu or one of the programs, or resolving account-related matters. Phone support is available during the following business hours: Monday through Friday from 8 a.m. to 8 p.m. ET, and from 9 a.m. to 6 p.m. ET on the weekends.

If written communication is the most convenient for you, send a letter with your questions to the following Bistromd email customerservice@bistromd.com. This is the address where the customer support team accepts any inquiries, related to the menu, meal programs, the ordering process, etc. Emailing is a perfect format of communication for matters that do not require immediate attention. You can also use it to document your conversation with the Bistromd customer service manager and send screenshots, menu photos, or other visual materials for a better explanation of your issue.

Bistromd offers multiple online support options on its official website. For real-time assistance, click on the round icon in the lower-right corner. Such an action will lead you to an online chat window, where you should type your question in the appropriate field. More digital communication options are available on the “Contact Us” page, where you can go from the bottom menu. There, you’ll see the support number hyperlink. Click on it to talk with the company representative by phone. If you prefer written communication, click on “Message our customer service”, “Message our dietitian”, or “Tell us your story”, depending on the type of issue you need to resolve.