Birthday Express Phone Numbers and Emails

Toll-Free Number:

  • (800) 247-8432
  • (385) 213-7210
    in the US or Canada
  • (262) 901-2324
    outside the US or Canada
  • (605) 271-3170

Birthday Express Email:

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Birthday Express Contact Information

Birthday Express Website:

Birthday Express Help Center:

Corporate Office Address:

Birthday Express
16205 West Small Road
New Berlin, Wisconsin 53151
United States

Other Info (opening hours):

Our hours are 9:00 a.m.- 6:00 p.m. CT, Monday-Friday.

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Summary of Birthday Express Customer Service Calls

00:40 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Birthday Express Customer Service?

Shipping and Delivery Question:

  • “Didn't receive all of my items”
  • “Didn't receive my items”
  • “My delivery was damaged”

Return/ Replace Question:

  • “Tax exempt return”

Request for Information Question:

  • “Order inquiry”

Other Question:

  • “Missing parts”


Birthday Express Return Policy
Website want The User of company services to be happy with The Customer's purchase. If The User of company services are unsatisfied with The Client's purchase and wish to return it, simply send it back to The Company within 30 days in the condition The Client of Birthday Express received it for a full refund. If The Client return something that has been used, worn, altered, is missing items, or is without the original packaging or garment tag it can't be credited back to The User's account. So please double-check to make sure The Clientve included all of the pieces and packaging before The User return it. Birthday Express can't take certain items back unless they're returned in the original, unopened factory-sealed packaging. In order to process The User's return as quickly as possible, please be sure to send The Customer's return via a traceable method to the correct address. Please Note: The User's return must be sent via a traceable method. If The User of Website return the item without the ability to track the delivery and Website don't receive the item, The Company will not be responsible for refunding the order.
To read more:
Birthday Express Delivery Policy
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Birthday Express Privacy Policy
Website use the best technology available, Secure Socket Layer encrypting, to keep The User's private and credit card information as secure as possible. at Birthday Express value The User's business and trust. Therefore, Birthday Express will not sell, rent, or give away any customers' e-mail address to other businesses. request The Client's e-mail address so The Company can send The Customer important information regarding The User's order (order confirmation, order processing, and tracking number). The Company may e-mail The User of Website coupons or discount offers in the future. may also share information The Company collect at Company's site with other members of the BIRTHDAYEXPRESS.COM family (the Birthday Express website is owned by BIRTHDAYEXPRESS.COM). They may use this information to offer The Customer products and services that may be of interest to The Client Birthday Express's' sites track information about the visits to each site.
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Birthday Express reviews and complaints
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