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Birthday Express Phone Numbers and Emails

Toll-Free Number:

  • (800) 685-4996
    CCPA Inquiries
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Customer Service:

  • (605) 271-3170

Birthday Express Email:

Customer Service
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Birthday Express Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Birthday Express is 8006854996. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Saturday.

  • People call Birthday Express mainly because of request for information, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Birthday Express Website:

Birthday Express Help Center:

Corporate Office Address:

Birthday Express
16205 West Small Road
New Berlin, Wisconsin 53151
United States

Other Info (opening hours):

Mailing Address:

5915 S Moorland Rd,

New Berlin,

Wisconsin 53151,

United States

More contact details

Birthday Express Rating Based on 11 Reviews

Rating details

1.8
more details
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Turnaround Time
Delivery Service

Rating stats

Rating trend

How Good is Birthday Express's Customer Service?

Altagracia Tbg
Altagracia Tbg
Feels Disappointed | Nov 04, 2022

Never got to talk to no one!! Phone goes straight to beep beep beep

Read full quote
Jaleya Xrm
Jaleya Xrm
Feels Disappointed | Sep 30, 2022

Upset that I didn’t receive my items

Read full quote

Summary of Birthday Express Customer Service Calls

81 TOTAL
CALLS
00:40 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Birthday Express?

Shipping and Delivery Question:

  • “Missing items from my order”
  • “Undelivered package”
  • “Didn't receive all of my items”

Request for Information Question:

  • “Order inquiry”
  • “Order question”
  • “Confirmation email never sent”

Refund Question:

  • “I didn’t revive my order I would like my money back since I’m not gonna have my stuff for sons birthday party !!!!”
  • “Issuing a refund”

Return/ Replace Question:

  • “Returns”
  • “Tax exempt return”

Product/ Service Question:

  • “Missing item and the one i received is damaged”

Other Question:

  • “Pissed”
  • “Issue with my order”
  • “Call”

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