Birdy Grey Phone Numbers and Emails

Customer Service Number:

  • (323) 538-0608
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Birdy Grey Emails:

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Birdy Grey Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Birdy Grey is 3235380608.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call Birdy Grey mainly because of return/ replace, activation/ cancellation, shipping and delivery.

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How to Contact Birdy Grey Customer Service?

Most Popular Number:

(323) 538-0608
Total calls: 45 Last call: Jun 3, 2024

If you want to talk with one of the Birdy Grey customer service representatives regarding a certain dress, color shade, materials, and much more by phone, dial the following number: 323-538-0608. You can also send a text message to this online store contact. One of the company specialists will respond to you within 30 minutes during business hours. The customer care team operates Monday through Friday in two time zones: from 9 a.m. to 9 p.m. EST and from 6 a.m. to 6 p.m. PST. On the weekends, Birdy Grey customer service number is available from 11 a.m. to 8 p.m. EST and from 8 a.m. to 5 p.m. PST.

The Birdy Grey email is SUP@BIRDYGREY.COM. Use it if you have no opportunity to communicate with the company customer service support representative by phone or prefer writing communication. You can also fill out a contact form. It is available on the “Contact Us” page of the wedding online store's official website.

If you need to visit the Birdy Grey main office, go to the following address: 1055 West 7th Street, 33rd Floor, Los Angeles, California 90017, United States. Want to share your feedback on the accessibility of information on the online store website? Send a letter here: 210 E. Olympic Blvd. #300B Los Angeles, California 90015.

Go to Birdy Grey official online store site by clicking on its hyperlink in the “Contact Information” block on this page. Click on “Contact Us” in the “How can we help?” block. Choose the option of communication and click on the appropriate pink button. Pay attention, that in the “Email Us” block you have an opportunity to use an online chat option. To start your chat with a virtual assistant, click on the “Help” button in the lower right corner.

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Contact Information

Birdy Grey Website:

Birdy Grey Help Center:

Corporate Office Address:

1055 West 7th Street, 33rd Floor
Los Angeles, California 90017
United States

Other Info (opening hours):



More contact details

Birdy Grey Rating Based on 2 Reviews

Rating details

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Customer service
Discounts and Special Offers
Style and Design
Advertised vs Delivered

Rating stats

Rating trend

Summary of Birdy Grey Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Birdy Grey?

Return/ Replace Question:

  • “Returns”
  • “Exchange”
  • “Change address”

Shipping and Delivery Question:

  • “Tracking of my dress”
  • “Missing package”
  • “Haven't got my order”

Activation/ Cancellation Question:

  • “Cancel a dress”
  • “Order canceled due to wrong card unable to get free shipping when re ordered it”
  • “To cancel an order”

Request for Information Question:

  • “Checking on an order”
  • “Inquiry”
  • “Looking for my gown that I ordered”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Am yet to receive my payment”

Other Question:

  • “Accidental purchase”
  • “Enquiry”
  • “Test”

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