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Contact Birdies Customer Service

Birdies Phone Numbers and Emails

Customer Service Number:

  • (650) 800-6059
Call customer service
Send Message

Customer Service:

  • (415) 263-9668
    San Francisco
  • (415) 213-2183
    San Francisco, Text
  • (424) 407-1982
    Venice

Birdies Emails:

Customer Service
San Francisco
Jobs/ Career
Legal
Privacy Inquiries
Media
Press Inquiries
abbotkinney@birdies.com
Venice
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More phone numbers and emails Less phone numbers and emails

How to Contact Birdies?

Most Popular Number:

(650) 800-6059
Total calls: 39 Issues resolved: 2 Last call: Apr 18, 2024

The published Birdie customer service phone number is 1-650-800-6059. People can ask questions about the company's merchandise, size guide, promotions, account management, order status, shipping policy, refunds, returns, exchanges, and other general inquiries. This helpline is also available to discuss payments, charges, coupon codes, discounts, and gift cards. Another Birdie customer service phone number is for individuals in San Francisco. The helpline is 1-415-263-9668. If texting is preferred, contact the Birdie support team at 1-415-213-2183. There is a separate contact number for customers in Venice, and the number is 1-424-407-1982. Customers can also opt for chat support by clicking Message Us on the company's website.

Five official email addresses are published to contact the Birdie customer service agent for issues and inquiries. People needing assistance with customer service in San Francisco can contact unionstreet@birdies.com and get a response during business hours. The email address help@birdies.com is also available for similar purposes. Another email address is for general information about legal aspects and privacy inquiries. For these purposes, direct your email to privacy@birdies.com. Once the Birdie support team reviews the email, they will respond to your concerns in the most effective way possible. To learn more about jobs and career opportunities, contact me at career@birdies.com. All the press inquiries are resolved at press@birdies.com. Those looking for efficient responses must include their name, email address, reason for assistance, and concern. They can also attach relevant documents to support the issue, and the team will get back to you within two business days.

Birdie customer service is active Monday through Friday between 9:00 AM and 4:00 PM PST. During these hours, you can directly connect to the support team via call, chat, and email and get instantaneous responses. People visiting the company headquarters can also do so between these operational Birdie hours. Those facing an issue after working hours can send a message or email to the company's customer service to respond when active. Visiting the corporate office address for information and assistance is also a method to contact during working hours. The address is 1934 Union Street, San Francisco, California 94123, United States.

Currently, there is no Birdie app that allows customers to contact the support team anytime, anywhere. However, various other modes of communication increase convenience. The quickest way to get help from the support team is to dial one of the Birdie support contact numbers during business hours. You can also write an email to the respective department or initiate a chat with the company's customer service team. You can schedule an appointment to speak to the support representative if you live near the corporate office.

Birdies Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Birdies is 6508006059. 95% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 4 minutes.

  • People call Birdies mainly because of request for information, return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Birdies Website:

Birdies Help Center:

Corporate Office Address:

Birdies Inc.
1934 Union Street
San Francisco, California 94123
United States

Other Info (opening hours):

Other Locations:

1112 Abbot Kinney Blvd.,

Venice,

California 90291,

United States

More contact details

Birdies Rating Based on 2 Reviews

Rating details

2.5
more details
Advertised vs Delivered
Discounts and Special Offers
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of Birdies Customer Service Calls

41 TOTAL
CALLS
04:09 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Birdies?

Request for Information Question:

  • “Question re sizing for purchase”
  • “Ordering question”
  • “Question about my billing”

Payments and Charges Question:

  • “Invalid charge”
  • “Charged but never orderec”
  • “Billing”

Return/ Replace Question:

  • “Exchange”
  • “Return”
  • “To return items”

Product/ Service Question:

  • “One of my items is not workin”
  • “Lost access code”
  • “Out of stock item”

Shipping and Delivery Question:

  • “To change size on order”
  • “Trying to see we're is my Oder in a size 7 I called before the order went out because it had wrong address and I spoke with a lady and she said she will change the address but I still don't have them”

Activation/ Cancellation Question:

  • “Problem with activation”
  • “Cancel monthly subscription”

Cards Question:

  • “Purchase on my credit card for $269.97 on 8/21/23 which I didn't do”

Website/ Application Question:

  • “Trouble with website”

Staff Question:

  • “Customer service”

Other Question:

  • “Too many reasons. Need to explain”
  • “Wrong mailing address”
  • “Order number”

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