Contact Birch Lending Customer Service
How to Reach a Person at Birch Lending
Verified Contact Information
Toll-Free Number:
-
1-833-742-4724
Emergency/ Hotline:
-
1-800-743-1032
Customer Service:
customerservice@birchlending.com
Birch Lending Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Birch Lending Phone Number
1 (833) 742-4724
Average Hold Time
00:03:55
Average Calls duration
11 minutes
Most Popular Birch Lending Email Address
customerservice@birchlending.com
Birch Lending Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Birch Lending Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Birch Lending Phone Number | 1 (833) 742-4724 |
| Average Hold Time | 00:03:55 |
| Average Calls duration | 11 minutes |
| Most Popular Birch Lending Email Address | customerservice@birchlending.com |
| Birch Lending Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Low (20% reported full resolution) |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Product/ service, account, payments and charges |
Contact Information
Birch Lending Website:
Birch Lending Help Center:
Corporate Office Address:
Tolovana Financial
P.O. Box 58020
Minto,
Alaska
99758
United States
Other Info (opening hours):
Hours (CT):
Monday - Friday: 7:00am - 7:00pm
Saturday: 8:00am - 4:30pm
Summary of Birch Lending Customer Service Calls
23
TOTAL
CALLS
CALLS
10:42
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Birch Lending?
Product/ Service Question:
- “To see borrow more money on A existing loan”
- “Pay my loan off”
- “Loan”
Payments and Charges Question:
- “Make a payment”
- “Push a payment”
Account Question:
- “Check balance”
- “Filed bankruptcy on october 29,2025 and yall are still taking money out my account”
Return/ Replace Question:
- “I want to change the day of my payments”
Request for Information Question:
- “Find out how much money I owe”
Employment Question:
- “Pay off”
Other Question:
- “Problema”
- “Preguntas”
- “Funds not showing up”
Compare Birch Lending Customer Service To
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Birch Lending