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Contact BioSilk Customer Service

BioSilk Phone Numbers and Emails

Toll-Free Number:

  • (800) 237-9175
Call customer service
Send Message

Customer Service:

  • (281) 876-2000

BioSilk Emails:

Customer Service
General Info
Legal
Copyright Infringement Inquiries, DMCA Inquiries
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BioSilk Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call BioSilk is 8002379175. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 5 minutes.

  • Be prepared for the call as BioSilk may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

BioSilk Website:

BioSilk Help Center:

Corporate Office Address:

Farouk Systems, Inc
250 Pennbright Dr
Houston, Texas 77090
United States

Other Info (opening hours):

Other Location:

880 E. Richey Road

Houston, TX 77073

More contact details

BioSilk Rating Based on 1 Review

Rating details

2.0
more details
Value for money
Turnaround Time
Product or Service Quality
Advertised vs Delivered

Rating stats

Rating trend

How Good is BioSilk's Customer Service?

Latonya Mbv
Latonya Mbv
Feels Disappointed | Nov 17, 2022

I sent an email and got no response. The email was received because I got an email telling me that I would get no response. I wasn't but I am now a pissed off customer as your phone line refers.

Read full quote
Askia Mef
Askia Mef
Feels Satisfied | Nov 04, 2022

Thankful to get my issue addressed so quickly.

Read full quote

Summary of BioSilk Customer Service Calls

30 TOTAL
CALLS
05:16 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BioSilk?

Shipping and Delivery Question:

  • “Where is my order?”
  • “I bought bio silk therapy.ask 3 different people still haven't got my asnswer.Do you leave it in or wash it out Bio therapy”
  • “Order with extra shipping not received”

Payments and Charges Question:

  • “Incorrect billing”
  • “I only ordered 1 and was charged for two .please remove 1 from my order and refund credit card asap”

Product/ Service Question:

  • “Product problem”

Account Question:

  • “Account”

Request for Information Question:

  • “Checking on my ordr”

Other Question:

  • “Bottle came open in pocketbook”
  • “Ordering info”
  • “Blades won't fit”
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