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Contact BioLite Customer Service

How to Reach a Person at BioLite

Verified Contact Information

Toll-Free Number:

  • 1-844-424-6548
Call Now
Send Message

Customer Service:

  • 1-909-257-8683

Customer Service:

support@bioliteenergy.com

Legal:

privacy@bioliteenergy.com
Privacy Inquiries

BioLite Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular BioLite Phone Number
1 (909) 257-8683
Most Popular BioLite Email Address
support@bioliteenergy.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
64% phone, 36% email
Common Reasons for Contact
Account, staff and product/ service
View full overview

How to Contact BioLite?

You can call BioLite customer service for all your enquiries, comments, and support requests. The toll-free number to call is (833) 493-1088. Messages can also be sent to this number, and someone will respond as soon as possible. Another general customer service number you can call is (909) 257-8683. For accessibility, you can call (844) 424-6548 directly, and for privacy and legal-related inquiries, call (800) 351-9660.

When you email customer service, you automatically create a record of all your correspondence. Email addresses to use include support@bioliteenergy.com for support requests and info@bioliteenergy.com for general information. Legal and privacy inquiries can be addressed to privacy@bioliteenergy.com. People who prefer this form of communication can use the most applicable BioLite email address. Because customer service handles all emails, it can take 2 to 3 days for a response.

You are welcome to visit BioLite headquarters to discuss unresolved or complex issues. The street address is on the BioLite website. The mailing address is BioLite, Inc., P.O. Box 21905, Brooklyn, New York 11201, United States. Someone will come back to you. Remember to include all your contact details in the document to make it easy for the agent to contact you. When you can’t visit the office, compile a detailed document about your concern and mail it to headquarters.

BioLite customer service doesn’t have set service or business hours. It endeavours to attend to issues immediately. You can contact customer service anytime, day or night. Call the provided telephone numbers, and when you don’t get a response, please send a message to the toll-free number. Alternatively, submit the contact request form on the BioLite website. An agent will come back to you.

You can contact customer service online via the BioLite website. To access online support, go to the website and click on “Contact BioLite”. You’ll find a contact request form on the new page you're currently viewing. Fill out the form and ensure that you complete all the relevant fields. Follow the prompts to select a product and the type of request. An expert will contact you as soon as possible.

PissedConsumer Club

Contact Information

BioLite Website:

BioLite Help Center:

Corporate Office Address:

BioLite, Inc.
65 Jay St, Ste 3
Brooklyn, New York 11201
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 24743
Brooklyn, NY 11202

More contact details

Why Customers Call BioLite?

Top Reasons of Customers Calls

  • Product/ Service 20%
  • Customer Inquiries & Issues 20%
  • Payments and Charges 15%
  • Account 15%
  • Shipping and Delivery 10%
  • Cards 10%
  • Return/ Replace 5%
  • Staff 5%

Product/ Service

20%
  • "Warranty"
  • "My battery not charging"
  • "The battery is not charging"

Customer Inquiries & Issues

20%
  • "Find solution to my solar"
  • "Ory"
  • "Time sensitive order problem"

Payments and Charges

15%
  • "I just paid now and they didn't send key code to unlock my solar fan"
  • "Will not charge"
  • "Solar5 starys charging and stops"

Account

15%
  • "I mistakenly deleted code sent to me after I paid #4000 yesterday"
  • "I mistakenly deleted code sent to me after I paid #4000 yesterday and I need code to on bio lite"
  • "I need my bio light account number"

Shipping and Delivery

10%
  • "They have city wrong on shipping info"
  • "Package not delivered and was send back to biolite"

Cards

10%
  • "Someone stole money off my card and change my zip code"
  • "I donate today 2 hrs ago n my money don't get tru my BioLife card debit"

Return/ Replace

5%
  • "Return sticker"

Staff

5%
  • "My biolite is showing this(safety lockout , service needed)"

Compare BioLite Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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