Contact Biolife Solutions Customer Service
How to Reach a Person at Biolife Solutions
Verified Contact Information
Toll-Free Number:
-
1-866-424-6543
Customer Service:
-
1-425-402-1400
Customer Service:
info@biolifesolutions.com
Legal:
privacy@biolifesolutions.com
Privacy Inquiries
Biolife Solutions Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Biolife Solutions Phone Number
1 (866) 424-6543
Average Calls duration
1 minute
Most Popular Biolife Solutions Email Address
info@biolifesolutions.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Account, request for information and cards
Biolife Solutions Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Biolife Solutions Phone Number | 1 (866) 424-6543 |
| Average Calls duration | 1 minute |
| Most Popular Biolife Solutions Email Address | info@biolifesolutions.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Account, request for information and cards |
Contact Information
Biolife Solutions Website:
Biolife Solutions Help Center:
Corporate Office Address:
BioLife Solutions, Inc.
3303 Monte Villa Parkway, Suite 310
Bothell,
Washington
98021
United States
Other Info (opening hours):
Business Hours:
Monday - Friday: 9:00am - 5:00pm
Fax:
+1 425-402-1433
Summary of Biolife Solutions Customer Service Calls
50
TOTAL
CALLS
CALLS
01:11
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Biolife Solutions?
Account Question:
- “Cannot login for onboarding”
- “Trying to reset password but not receiving email”
- “Balance not correct”
Request for Information Question:
- “Ask nurse a question about THC use and if I can still donate blood”
- “Im trying to make appointments my phone broke”
- “I'm trying to just make an appointment because m y phone broke that's all”
Cards Question:
- “I need a new pay card”
- “I got shorted 20 dollars on my pay card I'm only a second time donor! Where is my money it's supposed to be a hundred”
- “Issues with card”
Shipping and Delivery Question:
- “Never received product would like my money back”
- “Girl missed my vein in both arms & I couldn't finish my donation so I didn't get paid.”
- “Delayed payments”
Product/ Service Question:
- “Not letting me withdraw money”
- “Make a complaint”
- “Complaint”
Payments and Charges Question:
- “Lack of payment”
- “Not paid”
Return/ Replace Question:
- “Return”
Activation/ Cancellation Question:
- “Cancel card”
Website/ Application Question:
- “My donations are not accumulated points, I checked my biolife app and it has not accumulated or accounted the donation need to link this new email and phone number. Need help”
Other Question:
- “Li”
- “I got kicked out for no reason”
- “Car malfunctions”
Compare Biolife Solutions Customer Service To
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Biolife Solutions