Contact Biolase Customer Service

Those who prefer to consult Biolase customer service via email can use one of the following options, depending on their purpose. To consult the Epic Service department in the US and Canada, write to diodeservice@biolase.com. International clients can submit similar issues and inquiries via email at international@biolase.com. To request waterlase services from business agents in the US and Canada, email waterlaseservice@biolase.com during working hours. Lastly, info@biolase.com has been published to reach Biolase’s support for general information and assistance.

The company has several offices worldwide, but the Biolase headquarters is located at 27042 Towne Centre Drive, Suite 270, Foothill Ranch, California 92610-2811, United States. Users in Germany can consult the BIOLASE Europe GmbH branch at Paintweg 10, 92685 Floss, Germany, for information and assistance during its business hours. Lastly, 4225 Prado Road, Suite 102, Corona, CA 92880, is the company's official manufacturing and shipping address.

Although the company's branch hours across regions may vary, Biolase customer service is generally available Monday through Friday from 8:00 AM to 5:00 PM. Users seeking quick responses to their requests must reach out via their preferred method during these hours. Even if the agent is unavailable to respond promptly, they will follow up to assist as soon as possible.

The Biolase website is an official online platform featuring several options to connect with company agents on its Contact Us page. For instance, this page features the company's official helplines for local and international customers, along with its office addresses in various regions. Clients can also connect with the agents at the customer service and human resources departments via email using the links on the same page. The option to find dentists and distributors within or outside of the United States is also available on the same page.