Contact Biogen Customer Service
Biogen Phone Numbers and Emails
Toll-Free Number:
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(833) 913-2098Disease Education Line
Customer Service:
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(866) 633-4636Medical Information
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(844) 477-4672SMA360
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(781) 464-2000
Biogen Emails:
How to Contact Biogen?
Most Popular Number:
| Total calls: 11 | Last call: Mar 18, 2024 |
Biogen Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Biogen is 8339132098. 41% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday and Friday, while the shortest are on Saturday and Tuesday.
People call Biogen mainly because of account, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Biogen is 8339132098. 41% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday and Friday, while the shortest are on Saturday and Tuesday.
People call Biogen mainly because of account, payments and charges.
The best email to contact Biogen is partnering@biogen.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Biogen Website:
Biogen Help Center:
Corporate Office Address:
Other Info (opening hours):
MAILING ADDRESS:
225 Binney Street
Cambridge, MA 02142
Summary of Biogen Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Biogen?
Product/ Service Question:
- “Hair product”
- “About product”
Account Question:
- “To stop membership for Keto-acv”
Payments and Charges Question:
- “Unauthorized bank transactions”
- “Was charged $239 dollars more than I needed”
Request for Information Question:
- “Speak with some one regards to act keto gummies”
- “Check on order”
Shipping and Delivery Question:
- “To stop any further shipments of my initial order”
- “I have not received any information about the Biogen Biotech in Action curriculum.”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Cancel keto gummies”
Cards Question:
- “Card declined for no reason”
Return/ Replace Question:
- “Return items”
Other Question:
- “Avonex refill...”
- “Authorization”
Compare Biogen Customer Service To
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