Biogen Phone Numbers and Emails

Toll-Free Number:

  • (833) 913-2098
    Disease Education Line
Send Message

Customer Service:

  • (866) 633-4636
    Medical Information
  • (844) 477-4672
    SMA360
  • (781) 464-2000
  • (800) 456-2255

Investors:

  • (781) 464-2442

Legal:

  • (866) 418-2859
    US and Canada through the Compliance Helpline

Media:

  • (781) 464-3260

Biogen Emails:

Business Customer Service
Customer Service
Medical Information
Investors/ Franchising
Legal
Privacy Inquiries
Media
EU Corporate Affairs/ Media Inquiries, US Corporate Affairs/ Media Inquiries
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Biogen Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Biogen is 8339132098. 41% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Friday, while the shortest are on Saturday and Tuesday.

  • People call Biogen mainly because of account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Biogen Website:

Biogen Help Center:

Corporate Office Address:

Biogen Inc.
225 Binney Street
Cambridge, Massachusetts 02142
United States

Other Info (opening hours):

MAILING ADDRESS:

225 Binney Street

Cambridge, MA 02142

More contact details

Biogen Rating Based on 5 Reviews

Rating details

1.0
more details
Customer service
Price Affordability
Location
Insurance Plans Acceptance

Rating stats

Rating trend

Summary of Biogen Customer Service Calls

27 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Biogen?

Product/ Service Question:

  • “Hair product”
  • “About product”

Account Question:

  • “To stop membership for Keto-acv”

Payments and Charges Question:

  • “Unauthorized bank transactions”
  • “Was charged $239 dollars more than I needed”

Shipping and Delivery Question:

  • “To stop any further shipments of my initial order”
  • “I have not received any information about the Biogen Biotech in Action curriculum.”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancel keto gummies”

Request for Information Question:

  • “Check on order”

Cards Question:

  • “Card declined for no reason”

Return/ Replace Question:

  • “Return items”

Other Question:

  • “Avonex refill...”
  • “Speak with some one regards to act keto gummies”
  • “Authorization”

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