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Contact Bio Ionic Customer Service

Bio Ionic Phone Numbers and Emails

Toll-Free Number:

  • (888) 755-6834
    Toll Free
Call customer service

Customer Service:

  • (323) 525-3001

Bio Ionic Emails:

Customer Service
bioinfo@jdbeauty.com
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How to Contact Bio Ionic?

Most Popular Number:

(888) 755-6834
Toll Free
Total calls: 43 Issue resolved: 1 Last call: Jul 8, 2025
author avatar
PissedConsumer Reporter

The Bio Ionic customer service phone number 1-888-755-6834 is a toll-free helpline for queries about the company's services, returns, replacements, shipping, and delivery. Users seeking information regarding products such as hair dryers, styling and flat irons, and curling irons, and their registration can call the Bio Ionic phone number 1-323-525-3001 Monday through Friday between 9:00 AM and 5:00 PM EST. This helpline is also active to provide information about product shipping, warranty, accessibility, and affiliate programs. Calling Bio Ionic customer service between business hours ensures efficient responses and is best for urgent matters.

The company has published the email address bioinfo@jdbeauty.com to reach Bio Ionic support for help with order tracking, returns, cancellations, and reporting relevant issues. Clients consulting for information about shipping, product registration, warranty, installment orders, and returns can use the Bio Ionic email help@bionic.com to contact the customer care team. After reviewing their request, the company representatives will respond with a solution to their problem within two or three days.

Bio Ionic Service Center is at 357 Mill Road, Staten Island, New York 10306, United States. Users seeking efficient assistance with critical and sensitive matters can visit the Bio Ionic address for help between customer service hours. If the matter is confidential yet non-urgent, sending a letter is best. Those intending to share general queries or complaints can call or email Bio Ionic support to save time and effort.

Users seeking to consult via the Bio Ionic website can benefit from the cat feature Monday through Friday between 9:00 AM and 5:00 PM EST. The chatbot is available to respond to customer queries and concerns all day. Consulting via that is best for general matters that do not require the assistance of a live agent. For personalized help, customers leave a message in the chat, and the Bio Ionic support team will email them when online. Those seeking to track, return, cancel orders, or report other issues can also consult the company agent via the website or visit the FAQs section for information and self-help.

Bio Ionic Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Bio Ionic is 8887556834. 77% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 9 seconds.

  • People call Bio Ionic mainly because of product/ service, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Bio Ionic Website:

Bio Ionic Help Center:

Corporate Office Address:

Bio Ionic Service Center
357 Mill Road
Staten Island, New York 10306
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 AM - 5:00 PM EST

More contact details

Bio Ionic Rating Based on 3 Reviews

Rating details

2.7
more details
Diversity of Products or Services
Price Affordability
Value for money
Customer service

Rating stats

Rating trend

Summary of Bio Ionic Customer Service Calls

56 TOTAL
CALLS
00:09 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bio Ionic?

Product/ Service Question:

  • “Hair drier broke”
  • “Dryer stopped working”
  • “Broken blower”

Return/ Replace Question:

  • “Want to return brush”
  • “Change my payment card”
  • “Returns”

Shipping and Delivery Question:

  • “I have not received instructions on my email how to return my broken blow dryer”
  • “Because I didn't get any code on my sim like Whatsapp”
  • “Have not received my order”

Request for Information Question:

  • “Help part beeded”
  • “Support”
  • “For help”

Activation/ Cancellation Question:

  • “Cancel order”

Refund Question:

  • “Refund”

Other Question:

  • “I lost a part from my BIO IONIC SMART X BLOWER”
  • “Heating element in blow dryer is out. It is only a few months old.”
  • “Need repairs”

Compare Bio Ionic Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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