Won over $10,000 and i cant get payed out, they keep talking about a wager for the bonuses they gave me on top my deposits... Apparently this wager of bonuses is something like just over $1000 i had to use i total bets, so i played for 2 hours and lost over $2500... I contact customer supposrt and they tell me the wager is $2500. How the *** does the wager go up if you lose? Told the support agent the guy before him told me it was $1000 wager then he recons he made a mistake, the wager is about $980...
This wager i need to pay back (for their added bonuses i never asked for) slowly gets taken away (as told to me by the agent) with every bet i make. For example, if i make a $100 bet on ANY slot game, the wager takes $1 out of the bonuses they have given me, which i never asked for! If i play Bingo and use $100 on bingo cards, the wager will be deducted by $5. So if i played bingo i can probably have $20 to spend at the shops out of my 12,000$ winnings. *** you bingohall you cheating lying ***, die slow every single one of you!
Full convo from one of the support agents, taken by screenshots of my ipad...
More Review Details
- Reason of review:
- Problems with payment
- Product or service
- Bingohall Bingo Game
- Review category