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Contact Bilstein Customer Service

How to Reach a Person at Bilstein

Verified Contact Information

Customer Service Number:

  • 1-858-386-5900
    USA
Call customer service
Send Message

Headquarters:

  • +492 333 7910

Bilstein Emails:

General Info
Legal
info@bilsteinus.com
USA

Bilstein Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Bilstein Phone Number
1 (858) 386-5900
Average Hold Time
00:02:33
Average Calls duration
2 minutes
Most Popular Bilstein Email Address
info@bilsteinus.com
Bilstein Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (30% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
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fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Bilstein Website:

Bilstein Help Center:

Corporate Office Address:

thyssenkrupp Bilstein GmbH
August-Bilstein-Straße 4
Ennepetal, 58256
Germany

Other Info (opening hours):

Mailing Address:

thyssenkrupp Bilstein GmbH

Nicola Grünberg

ThyssenKrupp Allee 1

45143 Essen

Germany

More contact details

Summary of Bilstein Customer Service Calls

189 TOTAL
CALLS
01:36 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bilstein?

Request for Information Question:

  • “Shock and spring question”
  • “Suspension question”
  • “To find out what type of shocks my 2016 Ford F250 with a factory lift uses”

Product/ Service Question:

  • “Technical questions on shocks”
  • “Shocker purchase”
  • “Shock warranty”

Return/ Replace Question:

  • “Want to buy correct shocks for f350 4x4 diesel”
  • “Not sure i gor the correct shocks”
  • “The part number is correct but they will not fit the shock mount. I need a quick chat to determine how to proceed.”

Shipping and Delivery Question:

  • “Threads messed up from delivery”
  • “Order shocks and sizing”
  • “Bottom nut size”

Website/ Application Question:

  • “Hard ride after installed by mechanic”
  • “4600 vs 5100 for my application”
  • “Shock install”

Staff Question:

  • “Customer service”

Other Question:

  • “Find a part”
  • “Asking for a part”
  • “Shocks”

Compare Bilstein Customer Service To

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