Contact Bilstein Customer Service
Bilstein Phone Numbers and Emails
Customer Service Number:
-
(858) 386-5900USA
Headquarters:
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+492 333 7910
Bilstein Emails:
Bilstein Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bilstein Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.
The best phone number to call Bilstein is 8583865900. 98% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Bilstein may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bilstein Customer Service is rated at 4 out of 5. Consumers who contact the company are mostly satisfied. More commonly used way of contact is by phone.
The best phone number to call Bilstein is 8583865900. 98% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Bilstein may ask you for the following information to identify you as a customer: email, phone number or address or zip code.
People call Bilstein mainly because of request for information, product/ service, shipping and delivery.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Bilstein is info@bilsteinus.com. 79% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Bilstein Website:
Bilstein Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
thyssenkrupp Bilstein GmbH
Nicola Grünberg
ThyssenKrupp Allee 1
45143 Essen
Germany
Summary of Bilstein Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bilstein?
Request for Information Question:
- “Question about product”
- “Part question”
- “I can’t get any one to give me help on finding a bilstein shock that number has been discontinued”
Product/ Service Question:
- “Warranty”
- “To see what shocks will work on my truck”
- “Defective shoc”
Shipping and Delivery Question:
- “Order shocks and sizing”
- “Bottom nut size”
- “Missing parts”
Return/ Replace Question:
- “Fitment incorrect part number”
- “Need correct shocks for my truck”
Staff Question:
- “Customer service”
Website/ Application Question:
- “Shock install”
Other Question:
- “Dhocks”
- “Part missing in kit”
- “Find what struts I need for my 2006 Toyota Tundra”
Compare Bilstein Customer Service To
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