BiggerPockets Phone Numbers and Emails

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Contact Information

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Corporate Office Address:

BiggerPockets, LLC
3344 Walnut St.
Denver, Colorado 80205
United States

BiggerPockets Rating Based on 7 Reviews

Rating details

1.9
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Value for money
Additional Fees
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of BiggerPockets Customer Service Calls

73 TOTAL
CALLS
01:43 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BiggerPockets?

Account Question:

  • “Reset password”
  • “Account name change”
  • “Account deactivated”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel membership i never said to renue it”
  • “Cancel membership”

Payments and Charges Question:

  • “I was charged for two memberships at once. I only want the monthly membership. Please refund the 1 year purchase. Thanks!”
  • “Annual billing”
  • “Change billing date”

Request for Information Question:

  • “Have a question about buying a property.”
  • “Questions about membership”
  • “Investing questions”

Product/ Service Question:

  • “Loan”
  • “Ordered a book and never received it”
  • “No access to biggerpockets when I've paid to join, member for years”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Ordered a book and never received it order number 120206”
  • “Purchase but no delivery”

Other Question:

  • “Info”
  • “To find a form( rent increase form/CA”
  • “Event”

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