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Contact BigBadToyStore Customer Service

BigBadToyStore Phone Numbers and Emails

Toll-Free Number:

  • (888) 980-2287
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BigBadToyStore Email:

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BigBadToyStore Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    69% phone 31% email
  • The best phone number to call BigBadToyStore is 8889802287.

  • The longest wait times are on Saturday and Friday, while the shortest are on Thursday. The average call time is 29 seconds.

  • People call BigBadToyStore mainly because of product/ service, return/ replace and request for information.

View full overview ›

How to Contact BigBadToyStore?

Most Popular Number:

(888) 980-2287
Total calls: 11 Issues resolved: 2 Last call: Nov 14, 2025

The BigBadToyStore phone number for customer service inquiries is 1-888-980-2287. You can call this line whenever you have questions about product details, availability, or specifications. The customer care agents will assist with pre-ordering items, estimated arrival times, or cancellations. You can also call this helpline if you have concerns about shipping methods, need to learn the delivery time, or consider international shipping options. The exact number can be used to report damaged or defective items received and discuss returns and refunds. The company’s representatives are ready to deal with the website accessibility feedback and Privacy Policy questions via phone as well.

The BigBadToyStore customer service email address is service@bigbadtoystore.com. This email is appropriate for general questions and information requests whenever you want to learn more about the company, its products, and services. You can also use this address for order-related issues, including status and tracking info. General feedback, complaints, and suggestions can also be sent via email. If you need to report a damaged or defective item, you can use this email, and the company’s representative will offer ways to resolve the problem. The same contact email can be used for legal inquiries, Privacy Policy concerns, and website accessibility feedback.

The BigBadToyStore address you can use to reach the official representatives at the corporate headquarters is BigBadToyStore, 321 SMC Dr, Somerset, Wisconsin 54025, United States. You can mail legal notices, requests, and official correspondence to this address. The customer service team is also available at this office to handle your complaints, suggestions, and compliments. Return, refund, and exchange requests can also be sent to this address if there are issues with your order or the item is damaged. The exact address can be used to contact the Data Protection Officer with your Privacy Policy questions and Data Protection requests.

The BigBadToyStore hours of operation are Monday to Friday from 7 a.m. to 9 p.m. CST. You can phone the customer care team within these hours for general questions and order-related issues. Alternatively, you can visit the official website whenever it is convenient to send a message to customer support by clicking the chat icon in the bottom right corner of the screen and providing your contact info and the details of your issue. The customer service agent will contact you within business hours to discuss the details and offer ways to resolve the problem.

PissedConsumer Club

Contact Information

BigBadToyStore Website:

BigBadToyStore Help Center:

Corporate Office Address:

BigBadToyStore
321 SMC Dr
Somerset, Wisconsin 54025
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 AM - 9:00 PM CST

More contact details

Summary of BigBadToyStore Customer Service Calls

11 TOTAL
CALLS
00:29 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BigBadToyStore?

Product/ Service Question:

  • “Damaged delivery”
  • “Broken toy”
  • “When will pre-order arrixe”

Return/ Replace Question:

  • “Address correction”
  • “I need some replacement parts”

Request for Information Question:

  • “Check on pre order”
  • “Need to place an order.”

Account Question:

  • “I'm trying to set up an account”

Other Question:

  • “Won’t process my order”
  • “Check order”

Compare BigBadToyStore Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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