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Big Toys Usa is now MotoTec USA

Contact Big Toys Usa Customer Service

Big Toys Usa Phone Numbers and Emails

Customer Service Number:

  • (715) 955-4237
    Dealers Only
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Big Toys Usa Emails:

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Big Toys Usa Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call Big Toys Usa is 7159554237.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Big Toys Usa mainly because of product/ service, return/ replace, shipping and delivery.

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PissedConsumer Club

Contact Information

Corporate Office Address:

Big Toys USA
3700 Corporate Ave
Plover, Wisconsin 54467
United States

Other Info (opening hours):

Business Hours:

8:00am - 5:00pm Central Time Mon-Fri

More contact details

Big Toys Usa Rating Based on 8 Reviews

Rating details

2.1
more details
Customer service
Warranty
Price Affordability
Website

Rating stats

Rating trend

Summary of Big Toys Usa Customer Service Calls

124 TOTAL
CALLS
00:38 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Big Toys Usa?

Product/ Service Question:

  • “Warranty and replacement parts”
  • “To connect speed rekay for moto tech mobily scooter”
  • “Clutch lever broke moto tech x3 125”

Return/ Replace Question:

  • “Need replacement charger for my Motec 3 wheeler”
  • “See about replacement parts”
  • “Need a replacement key”

Shipping and Delivery Question:

  • “My merchandise was sent and delivered to the wrong address”
  • “The plug is tiny sized so I can't recharge my Trike (adult,) battery powered. Is there any other way to get an adapter?”
  • “Haven't received order yet of tire tube”

Payments and Charges Question:

  • “Mototech fat boy scooter did not come with a charger”
  • “New bike wont charge”
  • “Scooter won't charge”

Refund Question:

  • “Refund took my money after declining my payment”
  • “Refund”

Request for Information Question:

  • “Tech support”
  • “Manuel question”

Staff Question:

  • “Need available parts and service for my low boy scooter in my areaocation”

Activation/ Cancellation Question:

  • “My order was cancelled andvi would like to know how can i fix this”

Other Question:

  • “Need key switch for trike”
  • “Lost keys”
  • “Need to buy tires 10 x2.50 for my Motortec fold up scooter”

About

Summary

Big Toys Usa is a company specializing in premium quality scooters and ride on toys for kids. Presenting a choice of pedal, battery, or push powered toys, Big Toys USA distribution business has a lot to offer to American families. Big Toys USA’s corporate headquarters are located in Plover, Wisconsin. Gas or electro mobiles, parents along with their sons get an opportunity to choose among Moto Tec, Evo Powerboards, and Uber Scoot brands. Accessories product line presents parts by famous makes such as Kalee, Injusa, Toys Toys, Feber, and TRX Personal Transporter etc.

Big Toys Usa reviews and complaints

Big Toys Usa is ranked 65 out of 550 in Kids' Stores category

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