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Big Toys Usa is now MotoTec USA

Contact Big Toys Usa Customer Service

How to Reach a Person at Big Toys Usa

Verified Contact Information

Customer Service Number:

  • 1-715-955-4237
    Dealers Only
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Send Message

Customer Service:

support@bigtoysusa.com

Sales/ Reservations:

sales@bigtoysusa.com

Big Toys Usa Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Big Toys Usa Phone Number
1 (715) 955-4237
Average Calls duration
1 minute
Most Popular Big Toys Usa Email Address
support@bigtoysusa.com
Issue Resolution Rate
Low (7% reported full resolution)
Contact Method Distribution
72% phone, 28% email
Common Reasons for Contact
Product/ service, return/ replace, shipping and delivery
View full overview
PissedConsumer Club

Contact Information

Corporate Office Address:

Big Toys USA
3700 Corporate Ave
Plover, Wisconsin 54467
United States

Other Info (opening hours):

Business Hours:

8:00am - 5:00pm Central Time Mon-Fri

More contact details

Summary of Big Toys Usa Customer Service Calls

126 TOTAL
CALLS
00:43 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Big Toys Usa?

Product/ Service Question:

  • “My Mototec 72 volt 5000 watt motorcycle won't work it has an error code of E3”
  • “Warranty and replacement parts”
  • “To connect speed rekay for moto tech mobily scooter”

Return/ Replace Question:

  • “Need replacement charger for my Motec 3 wheeler”
  • “See about replacement parts”
  • “Need a replacement key”

Shipping and Delivery Question:

  • “My merchandise was sent and delivered to the wrong address”
  • “The plug is tiny sized so I can't recharge my Trike (adult,) battery powered. Is there any other way to get an adapter?”
  • “Haven't received order yet of tire tube”

Payments and Charges Question:

  • “Mototech fat boy scooter did not come with a charger”
  • “New bike wont charge”
  • “Scooter won't charge”

Refund Question:

  • “Refund took my money after declining my payment”
  • “Refund”

Request for Information Question:

  • “Tech support”
  • “Manuel question”

Staff Question:

  • “Need available parts and service for my low boy scooter in my areaocation”

Website/ Application Question:

  • “Can't install tires”

Activation/ Cancellation Question:

  • “My order was cancelled andvi would like to know how can i fix this”

Other Question:

  • “Is piston rain”
  • “Need key switch for trike”
  • “Lost keys”

About

Summary

Big Toys Usa is a company specializing in premium quality scooters and ride on toys for kids. Presenting a choice of pedal, battery, or push powered toys, Big Toys USA distribution business has a lot to offer to American families. Big Toys USA’s corporate headquarters are located in Plover, Wisconsin. Gas or electro mobiles, parents along with their sons get an opportunity to choose among Moto Tec, Evo Powerboards, and Uber Scoot brands. Accessories product line presents parts by famous makes such as Kalee, Injusa, Toys Toys, Feber, and TRX Personal Transporter etc.

Big Toys Usa reviews and complaints

Big Toys Usa is ranked 99 out of 1261 in Kids' Stores category

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