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5.0
Updated by user Aug 28, 2016

Forget they are criminals

Original review posted by user Aug 27, 2016

Been playing for some time and they've changed. I have been losing on average 10 to 15 million chips per day.

They claim casino odds but no way. They pitch play for free, play for fun. Sometimes you can have many, many, many losing spins in a row. If you complain or post anything remotely negative on Facebook they will block you from posting and lock down your account so you can't win.

After playing for years and purchasing on occasion I finally hit a big Jackpot. Apparently they monitor users so they locked me down and I lost 310 million chips, 2,200 gold and 1,200 tickets in one evening. I just could not win no matter what. When I complain I lost automatically whenever I played.

They ignored my concerns. I sent about 20 emails to no avail.

This company needs to change or be shut down. Sadly the games are well design and would be fun with different people in charge.

Preferred solution: Let the company propose a solution.

Big Fish Games Pros: Game designs.

Big Fish Games Cons: Payouts too many losing spins in a row monitoring accounts.

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Guest

Nothing has changed. Its still the same.

I complained and then FB blocked my payments, but what a joke, i can still pay with playstore on my smartphone if i want to. My reports on Facebook were removed and i am blocked to leave any comments. All they do is make BIG advertisements about how much you could win etc etc etc. They offer you a few chips for a few dollars when you're out of chips, i understand its all automated.

But its ridiculous. You are right. The games are fine, nothing wrong with that. Its the greedy attitude in the game.

Billions, millions of chips. So, where are they? All i get is 3 to 10 million chips. Been playing for a month now.

I even paid them twice, never again. AFTER i paid them, i got 1 big jackpot, but after that. POOF, all gone and i never got it back. Thats 3 weeks ago.

People..... Big Fish -> stay away, you can play for free if you want. Just dont pay them any money. But dont expect to win anything.

All you can do is loose. Even if you win a big jackpot some day.

Think of all the money and chips you've already spent. And you;ll never ever be able to get it back with any winnings.

Guest

Yep, they are no better than the scammers that call you pretending to be the IRS. The claim they have no control over the odds but, as everyone know, this is complete BS.

I also read that the CEO of BF gets a 50 million dollar MONTHLY bonus for taking our money. DO NOT SUPPORT THIS APP!!!!!!

Guest

I recommend you do not purchase I have had $4900 removed from my credit card without my authorisation contacted VIP manager only to be told it's my problem they need to make there money somehow

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