Bidz - 1.32 total carat weight engagement ring
My Husband bought me all my rings from Bidz. but the last one the prongs was loose, and the diamonds turned.
I took to jeweler and they told me to contact Bidz. I did they wouldn't fix it. Not only did I loose 2 small stones. And had to pay to fix it.
The 1 carat diamond came out and I lost it. I filed a complaint and still they would not fix or replace the ring. Me and my husband use to get on this web site every night. but not no more.
So I have a ring with no diamond and I can't wear.
Bad Business. Don't recommend them to no one any more!
Reason of review: Bad quality.
Monetary Loss: $2000.
Preferred solution: Full refund.
Bidz Cons: Customer service, Integrity, People so unconsiderate, Cutomer vservice.
Location: West Jefferson, North Carolina
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Dear Customer,
We would like to begin by apologizing for any inconvenience this may have caused you. We would also like to take this moment to address your concern.
Please provide your order details as well as the username for your account at improvements@bidz.com.
We would like to look into this issue for you and see how we can rectify the situation.
You can also contact our friendly customer service at 1-866-545-9871 M-F 8am-5pm PST.