Cheating Bharat Matrimony - assuring something and doing something else
Sibajyoti Bardhan 16:36 (37 minutes ago) to info, tme-che-palive., BharatMatrimon., bcc: shirmishtha Dear Concerned, You appear to have conveniently ignored to note that the e-mail was preceded by a tele-call, which happened long before 07.51pm. Taking a paid member/customer since May 2013 for a ride like this will certainly invite a fitting response.
---------------------------------------------- On 27 November 2015 at 20:05, BharatMatrimony.comรโร wrote: Dear Member, It was nice speaking with you today. This is a follow up on the Special Offer that I proposed to you in order to upgrade your membership on BengaliMatrimony. I would like to confirm the Special Offer on your membership. The offer details are mentioned below.
Offer Details Membership package : Till U Marryรโร Duration : 24 Months Original Price : Rs.9900 Net payable : Rs. 9900 (including service tax) Offer Ends : November 30, 2015รโร --------------------------------------------- Awaiting your response before proceeding any further. Regards~ Sibajyoti Bardhan, F/O. Rimlee Bardhan.
On 30 November 2016 at 15:52, BharatMatrimony.com - Customer Service wrote: Dear Ms. Rimlee Bardhan, Thank you for contacting Bharatmatrimony.com With reference to your email dated 29/11/2016 expressing concern over the non upgradation of committed offer, we regret the inconvenience caused to you. We checked and found that you have received the offer mail from our end in the time 8:05 PM, but you have made the payment at time 7:51 PM. Hence there's no option to avail the offer.
Should you require any further clarifications or assistance, please reply to us via email to helpdesk@***.com or call us at 0 814 499 ****.
We value your association with Bharatmatrimony.com Click here to give your valuable feedback. Warm regards, Deepan Chakravarthy.N, Customer Service, Team - BharatMatrimony,For happy marriages
Reason of review: Poor customer service.
Monetary Loss: $4500.
Preferred solution: Deliver product or service ordered.
Bharat Matrimony Cons: Customer care.
Location: No 94, TVH Beliciaa Tower, 10th Floor, Tower 2, MRC Nagar Mandaveli, Raja Annamalai, R. A. Puram, Nandanam, MRC Nagar, Raja Annamalai Puram, Chennai, Tamil Nadu 600028, India
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Dear Service user ,I am also a service user of bharat matrimony and is based in UK. I have also gone through massive harassment regarding my unauthorised money withdrawn and I don't get proper response from bharat matrimony.
There are many other issues and it seems like a fraudlent.I am looking for people who would be willing to make a complaint with me and and would be witness of what happens with BM company. If you fancy to take joint action. Please email me at Charu.uk.27@***.com.
I am going to send the same msg to other people here so that if we make a joint complaint it will be more better. Remember: 'Together we win, alone we fall'Thanks
Dear User,
We regret for the inconvenience caused to you.
Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.
We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to wecare@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.
Regards,
Team Contact Center Bharatmatrimony.com