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2.5

The prices are great on BH Cosmetics and heard great things about the company and their products. I was completely happy with my order until I saw my credit card bill.

Assuming the order total was what would be charged to my credit card but it was even more. I shipped to Canada so I would assume that would be the price and not chang. I am not too sure if they added conversion fees but is very misleading that the order total is different than the actual amount that is charged to your credit card.

They definitely need to be more specifc at checkout when it comes to pricing and billing by saying USD or CAD. I sent them an email and am still waiting to hear back...

Reason of review: Pricing issue.

Monetary Loss: $15.

Preferred solution: Price reduction.

Location: Waterloo, Ontario

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Guest

I agree that the website doesn't make any effort to divulge that the prices are in USD, although they are clearly aware that this is an issue seeing as they replied to this in April, still today it is the same thing. In the modern worldwide shopping world, it really should be a no-brainer to display the currency when charging for something online.

Adam Akk

Hello Anonymous- Our prices are in US dollars, and the conversion is determined by your financial institution.

As some payment cards are issued internationally, and may not match the country the package is being billed to, we display in US dollars consistently.

We see you sent us an e-mail, and we generally respond within less than 24 hours.

Your e-mail may have been inadvertently caught in your junk filter. Please feel free to e-mail support@bhcosmetics direct for any further concerns.

Guest

The price changes when you ship to Canada because the dollar is so different. Canadian dollar is .80 to the 1.00 USD. So buying American to ship to Canada is tough right now.

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