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Contact BetterUp Customer Service

BetterUp Phone Numbers and Emails

Toll-Free Number:

  • (844) 303-9595
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BetterUp Emails:

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Legal
Sales/ Reservations
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BetterUp Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call BetterUp is 8443039595.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • People call BetterUp mainly because of activation/ cancellation, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

BetterUp Website:

BetterUp Help Center:

Corporate Office Address:

BetterUp
1200 Folsom St
San Francisco, California 94103
United States

BetterUp Rating Based on 1 Review

Rating details

1.0
more details
Customer service
Location
Advertised vs Delivered
Discounts and Special Offers

Rating stats

Rating trend

Summary of BetterUp Customer Service Calls

31 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BetterUp?

Activation/ Cancellation Question:

  • “Cancel apt”
  • “Cancel”

Request for Information Question:

  • “Information”
  • “Ask a question”
  • “Hired yesterday, question for personal other than my recruiter”

Product/ Service Question:

  • “Understand policy”
  • “Subscription”
  • “Tech help for coaching platform”

Payments and Charges Question:

  • “Am trying to schedule my first meeting with a coach and the app asking me for a payment and am already paid”
  • “I used wrong form of payment”
  • “Double charges”

Account Question:

  • “Can't login”
  • “Someone trying to reset password”

Website/ Application Question:

  • “Coach Application”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Incorrect coach style assigned”

Staff Question:

  • “Horrible customer service over email.”

Other Question:

  • “Cannot schedule”
  • “Subscrption”

Compare BetterUp Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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