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Contact BetterUp Customer Service

BetterUp Phone Numbers and Emails

Toll-Free Number:

  • (844) 303-9595
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BetterUp Emails:

General Info
Legal
Sales/ Reservations
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BetterUp Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call BetterUp is 8443039595.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • People call BetterUp mainly because of activation/ cancellation, product/ service, payments and charges.

View full overview ›

How to Contact BetterUp?

Most Popular Number:

(844) 303-9595
Total calls: 42 Issue resolved: 1 Last call: Aug 1, 2025

The BetterUp phone number, 1-844-303-9595, is a toll-free helpline to reach the company agents for all purposes. Users consulting for account and subscription management or those requesting technical assistance can dial this number for efficient responses during working hours. BetterUp support also provides coaching services, program onboarding, corporate and enterprise support, and answers to general inquiries over the phone.

Clients consulting the company agents for general information can use the email info@betterup.co to reach the relevant department during working hours. For customer support, write to support@betterup.co. The BetterUp support email compliance@betterup.co is for legal compliance. Those consulting for sales and reservations can contact the relevant department at sales@betterup.com.

Customers who cannot receive satisfactory solutions to their problems online can consult the BetterUp headquarters in person for better assistance. The address is BetterUp, 1200 Folsom St, San Francisco, California 94103, United States. When arriving at the corporate office, book an appointment in the relevant department over the phone beforehand for convenience. If it is difficult to visit the place, send a letter to the BetterUp address, and expect your problems to be resolved within a few days or weeks.

To consult BetterUp support online, open the company's website in your browser and scroll down to the bottom of the page to find the 'Contact Us' option. Clicking that or Contact Support will direct you to a new page with several options for assistance. Clients with a registered account on the website can log in and continue receiving support. New users can dismiss the message and proceed. Those seeking to consult the sales department can click the relevant option and enter their email address to be contacted by a company agent. You can also download the company application on Android and iOS for a better experience.

PissedConsumer Club

Contact Information

BetterUp Website:

BetterUp Help Center:

Corporate Office Address:

BetterUp
1200 Folsom St
San Francisco, California 94103
United States

BetterUp Rating Based on 2 Reviews

Rating details

1.0
more details
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Scholarship, Grants and Programs
Customer service

Rating stats

Rating trend

Summary of BetterUp Customer Service Calls

42 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BetterUp?

Activation/ Cancellation Question:

  • “Cancelled subscription still charging me”
  • “Cancel apt”
  • “Cancel”

Payments and Charges Question:

  • “Billing”
  • “Am trying to schedule my first meeting with a coach and the app asking me for a payment and am already paid”
  • “I used wrong form of payment”

Product/ Service Question:

  • “Purchase a used car”
  • “No working my panel Solar”
  • “Understand policy”

Account Question:

  • “I am a better up coach. I cannot log in and I have a session in 3 minutes”
  • “Unable to create account”
  • “Can't login”

Request for Information Question:

  • “Information”
  • “Ask a question”
  • “Hired yesterday, question for personal other than my recruiter”

Return/ Replace Question:

  • “Incorrect coach style assigned”

Website/ Application Question:

  • “Coach Application”

Refund Question:

  • “Refund”

Staff Question:

  • “Horrible customer service over email.”

Other Question:

  • “You guys are evil.”
  • “Cannot schedule”
  • “Subscrption”

Compare BetterUp Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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