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Contact Betsey Johnson Customer Service

How to Reach a Person at Betsey Johnson

Verified Contact Information

Toll-Free Number:

  • 1-866-222-4243
Call Now

General Info:

info@betseyjohnson.com
Send Message

Betsey Johnson Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Betsey Johnson Phone Number
1 (866) 222-4243
Average Calls duration
2 minutes
Most Popular Betsey Johnson Email Address
info@betseyjohnson.com
Issue Resolution Rate
Low (31% reported full resolution)
Betsey Johnson Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Betsey Johnson Customer Service?

The Betsey Johnson company has published a helpline, 1-866-222-4243, to contact their agent for inquiries and assistance. Betsey Johnson's phone number is toll-free and is active to contact seven days a week between 9:00 AM and 10:00 PM ET. The Betsey Johnson customer service number is the best to contact for urgent inquiries and assistance. Calling provides a great customer experience when dialled between office hours with information related to apparel, jewellery, footwear, handbags, watches, fragrances, and many more products.

People seeking help with account management, order tracking, and return policy can contact Betsey Johnson customer service at info@betseyjohnson.com between business hours. Customers who need information on the shipping policy, return labels, payment options, care and cleaning, and sales and promotions can also use the Betsey Johnson contact email to express those to the company agent. After reviewing their message, the business representative will respond within 2 to 3 working days. These delayed response timings make emailing less feasible than Betsey Johnson's phone numbers to contact for urgent matters.

BJ Acquisition LLC is the name of the Betsey Johnson headquarters at 52-16 Barnett Ave, Long Island City, New York 11104, United States. For issues that are too complex to resolve online, it is recommended that customers visit this address. For general queries and concerns, customers can visit the Betsey Johnson store locations nearest to them, the address of which is available on the company website. If the reason for contact is urgent, you can call the company agent for efficient assistance.

People who want to contact the company online can visit the Betsey Johnson website and click Contact Us on the homepage. That will direct you to the company's published office addresses, emails, and phone numbers. Using these is only recommended for information and assistance. The company agent will not entertain people sending returns or promotional material to these addresses. Individuals who want to learn more about the company's current offers, like teacher, military, student, and medical discounts, can scroll down to the bottom of the same page to get help. You can also use the website to contact Betsey Johnson's customer service for details regarding sales, promotions, and promotional terms and conditions.

PissedConsumer Club

Contact Information

Betsey Johnson Website:

Betsey Johnson Help Center:

Corporate Office Address:

BJ Acquisition LLC
52-16 Barnett Ave
Long Island City, New York 11104
United States

How Customers Rate Betsey Johnson Support?

5.0 / 5
Good

Based on 47 calls to Betsey Johnson customer support through PissedConsumer.com and 1 survey response.

Total Calls
47
Avg Call Duration
01:06
Issues Resolved
31%

Why Customers Call Betsey Johnson?

Top Reasons of Customers Calls

  • Shipping and Delivery 32%
  • Return/ Replace 24%
  • Request for Information 18%
  • Customer Inquiries & Issues 12%
  • Activation/ Cancellation 3%
  • Refund 3%
  • Payments and Charges 3%
  • Staff 3%
  • Product/ Service 3%

Shipping and Delivery

32%
  • "Never received my refund and didn't receive any shoes either!"
  • "my tracking said my order was delivered but I never received it."
  • "Wrong shoe size"

Return/ Replace

24%
  • "Return"
  • "Exchange"

Request for Information

18%
  • "I need information on my oder"
  • "I need to know where my two orders are?"
  • "HELP..CANT DO THE CODE"

Customer Inquiries & Issues

12%
  • "Making sure my order went through, and I think it went through twice"
  • "Issue with order"
  • "Wholesale distribution"

Activation/ Cancellation

3%
  • "order got cancelled"

Refund

3%
  • "Refund"

Payments and Charges

3%
  • "Where are my boots? My second payment was just received by you today but I still have not received my boots."

Staff

3%
  • "Costomer service"

Product/ Service

3%
  • "Purchase"

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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