Bethesda support is available in North America at the toll-free number 1-844-936-4629. If you call from outside the US, use the other Bethesda phone number: 1-410-220-2853. The agent answering your call will assist you or transfer your call to someone who can help.
If you don't want to discuss your concerns on the phone, you can contact the company for Bethesda help by sending it an email. For playtesters, send the email to playtest@bethesda.net. Emails regarding general information can be sent to info@bethsoft.com. Legal and copyright infringement inquiries can be emailed to copyrightabuse@zenimax.com. For questions about the elder scrolls online, send your inquiries to help.elderscrollsonline.com. The email address for privacy inquiries is privacy@support.zenimax.com. For press inquiries, use the dedicated email address press@bethsoft.com.
Anyone is welcome to make an appointment to visit Bethesda headquarters. The headquarters is accommodated at the corporate office, which is located at ZeniMax Media Inc., 1370 Piccard Drive, Suite 120, Rockville, Maryland 20850, United States. The European office is at ZeniMax Europe Ltd, 4th floor, The Lantern, 75 Hampstead Road, London NW1 2PL, United Kingdom. You can also use these addresses as mailing addresses if you want to send a letter or document to headquarters.
Bethesda customer support hours for the Elder Scrolls online are Monday through Sunday, from 9 AM to 10 PM ET. During these hours, the service is available in English. Outside these hours, you can still send an email to Bethesda, and its support team will respond as soon as possible during operating hours.
The Bethesda website is part of its support system. Go to the website and click "Contact" at the bottom of the homepage. You will find various email addresses where you can contact the support team. You can also click on the direct online links for self-help.
