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Contact BestParking Customer Service

How to Reach a Person at BestParking

Verified Contact Information

Toll-Free Number:

  • 1-888-472-7594
Call Now
Send Message

Legal:

  • 1-312-650-5700

Customer Service:

help@parkwhiz.com
support@bestparking.com

General Info:

info@parkwhiz.com

Legal:

legal@arrive.com
unsubscribe@parkwhiz.com
Opt-out of Marketing Emails
media@arrive.com

BestParking Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular BestParking Phone Number
1 (888) 472-7594
Average Hold Time
00:07:03
Average Calls duration
7 minutes
Most Popular BestParking Email Address
support@bestparking.com
BestParking Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
View full overview

How to Contact BestParking?

BestParking NYC has published a toll-free number, 1-888-472-7594, for people with general issues and inquiries to contact. Customers with legal problems and concerns can reach BestParking support at 1-312-650-5700 during business hours. These helplines are active seven days a week between 6:00 AM and 11:00 PM CST to provide efficient assistance to clients. However, sharing personal or sensitive issues through that is unsafe. People with such matters should arrive at the company headquarters, Arrive Mobility Inc., at 208 S. Jefferson St., Suite 403, Chicago, Illinois 60661, United States, for direct assistance during office hours.

Individuals can use the email help@parkwhiz.com to contact BestParking customer service for general issues and concerns. The email address support@bestparking.com is also available for similar purposes. For general information, visit the BestParking website or email info@parkwhiz.com during office hours. Customers with legal issues can use legal@arrive.com to express their concerns. Those who want to share a media-related inquiry can email media@arrive.com. Lastly, people seeking to opt out of marketing emails can submit a request at unsubscribe@parkwhiz.com for assistance from the media agent. Although the response to an email might not be prompt, it will still ensure better solutions to your problems.

Customers can consult the support team online by visiting the BestParking website and heading to the Help Center for information about different contact methods. Selecting the one most feasible for them, individuals can get information and assistance regarding passes, cancellations, refunds, account management, bookings, and other related topics. Visiting the company website is also an alternative to using the BestParking app to find parking anywhere for current or future usage, compare prices, and pick the best places for you. Customers can also manage online bookings with just a few easy clicks and save up to 50% off standard rates. The website also features links to download the application or sign in to your official account to consult BestParking customer service for efficient assistance.

At present, there is no live chat feature that customers can use. However, individuals can reach out to the BestParking support team. One online way to get help is to go through the website's FAQs section. You should call one of the published phone numbers during office hours to speak to the BestParking NYC support team. There is also an alternative to writing an email and contact the support team.

PissedConsumer Club

Contact Information

BestParking Website:

BestParking Help Center:

Corporate Office Address:

Arrive Mobility Inc.
208 S. Jefferson St., Suite 403
Chicago, Illinois 60661
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 6:00am - 11:00 (CST)


Other Locations:

3911 5th Ave,

San Diego, California 92103-3147,

United States


165 E 72nd St Apt 8K,

New York, New York, 10021,

United States

More contact details

How Customers Rate BestParking Support?

5.0 / 5
Good

Based on 219 calls to BestParking customer support through PissedConsumer.com and 1 survey response.

Total Calls
219
Avg Call Duration
06:41
Issues Resolved
13%

Why Customers Call BestParking?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 39%
  • Refund 19%
  • Payments and Charges 14%
  • Product/ Service 7%
  • Activation/ Cancellation 6%
  • Request for Information 4%
  • Account 3%
  • Website/ Application 3%
  • Shipping and Delivery 2%
  • Return/ Replace 1%
  • Staff <1%

Customer Inquiries & Issues

39%
  • "Hours of operation"
  • "Street was closed could not get to garages"
  • "Reserved Garage was full"

Refund

19%
  • "Refund"
  • "Didn't get my refund and the time for entry was wrong so I had to cancel"
  • "Refund needed"

Payments and Charges

14%
  • "Parking prepaid isn't taking, they want me to pay again for parking, my booking number is 81206****"
  • "I paid for parking but was denied my spot"
  • "Garage wouldn't accept coupon"

Product/ Service

7%
  • "Technical problem"
  • "Make a reservation"
  • "Error message"

Activation/ Cancellation

6%
  • "Cancellation"
  • "cancelled parking"
  • "Want to cancel reservation"

Request for Information

4%
  • "I didn't receive any confirmation and code to enter the parking lot that made me booked twice"
  • "Retrieve my parking confirmation today 3-13"
  • "Help with my reservation"

Account

3%
  • "Account isn't working"
  • "Need bar code for parking"
  • "Code disappeared"

Website/ Application

3%
  • "App not accepting payment"
  • "App not working"
  • "I I just left the garage and realized I had prepaid for parking at $21 through your website and then gave them my credit card so I paid twice for the same parking today. Can you credit one of those payments so I can only have to pay once? Please let"

Shipping and Delivery

2%
  • "lost item"
  • "I just payed on apple pay for 169 york street location and did not receive a pass or confirmation on my email"
  • "Did not get my parking paid for at lot I secured"

Return/ Replace

1%
  • "Change timer"
  • "Wrong date entered for reservations"

Staff

<1%
  • "Customer service"

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