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Contact BestParking Customer Service

BestParking Phone Numbers and Emails

Toll-Free Number:

  • (888) 472-7594
Call customer service
Send Message

Legal:

  • (312) 650-5700

BestParking Emails:

Customer Service
General Info
Legal
unsubscribe@parkwhiz.com
Opt-out of Marketing Emails
media@arrive.com
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How to Contact BestParking?

Most Popular Number:

(888) 472-7594
Total calls: 158 Issues resolved: 6 Last call: Jun 30, 2025
author avatar
PissedConsumer Reporter

BestParking NYC has published a toll-free number, 1-888-472-7594, for people with general issues and inquiries to contact. Customers with legal problems and concerns can reach BestParking support at 1-312-650-5700 during business hours. These helplines are active seven days a week between 6:00 AM and 11:00 PM CST to provide efficient assistance to clients. However, sharing personal or sensitive issues through that is unsafe. People with such matters should arrive at the company headquarters, Arrive Mobility Inc., at 208 S. Jefferson St., Suite 403, Chicago, Illinois 60661, United States, for direct assistance during office hours.

Individuals can use the email help@parkwhiz.com to contact BestParking customer service for general issues and concerns. The email address support@bestparking.com is also available for similar purposes. For general information, visit the BestParking website or email info@parkwhiz.com during office hours. Customers with legal issues can use legal@arrive.com to express their concerns. Those who want to share a media-related inquiry can email media@arrive.com. Lastly, people seeking to opt out of marketing emails can submit a request at unsubscribe@parkwhiz.com for assistance from the media agent. Although the response to an email might not be prompt, it will still ensure better solutions to your problems.

Customers can consult the support team online by visiting the BestParking website and heading to the Help Center for information about different contact methods. Selecting the one most feasible for them, individuals can get information and assistance regarding passes, cancellations, refunds, account management, bookings, and other related topics. Visiting the company website is also an alternative to using the BestParking app to find parking anywhere for current or future usage, compare prices, and pick the best places for you. Customers can also manage online bookings with just a few easy clicks and save up to 50% off standard rates. The website also features links to download the application or sign in to your official account to consult BestParking customer service for efficient assistance.

At present, there is no live chat feature that customers can use. However, individuals can reach out to the BestParking support team. One online way to get help is to go through the website's FAQs section. You should call one of the published phone numbers during office hours to speak to the BestParking NYC support team. There is also an alternative to writing an email and contact the support team.

BestParking Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • BestParking Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call BestParking is 8884727594. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as BestParking may ask you for the following information to identify you as a customer: customer id or account no, email or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

BestParking Website:

BestParking Help Center:

Corporate Office Address:

Arrive Mobility Inc.
208 S. Jefferson St., Suite 403
Chicago, Illinois 60661
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 6:00am - 11:00 (CST)


Other Locations:

3911 5th Ave,

San Diego, California 92103-3147,

United States


165 E 72nd St Apt 8K,

New York, New York, 10021,

United States

More contact details

BestParking Rating Based on 13 Reviews

Rating details

2.8
more details
Exchange, Refund and Cancellation Policy
Customer service
Value for money
Price Affordability

Rating stats

Rating trend

How Good is BestParking's Customer Service?

Jlynn Tdi
Jlynn Tdi
Feels Disappointed | Mar 14, 2025

I couldn’t get a live person to resolve my issue!

Read full quote
Olen Spw
Olen Spw
Feels Disappointed | Dec 22, 2023

I needed assistance and reached out via text at 1:24pm. I didnt receive a response till 10:15pm. Horrible response time and still didnt manage to help out in anyway. Thanks for nothing

Read full quote

Summary of BestParking Customer Service Calls

158 TOTAL
CALLS
04:44 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BestParking?

Refund Question:

  • “Refund”
  • “Lot full. Need refund.”
  • “Refund needed”

Payments and Charges Question:

  • “I reserved mistakenly and already paid for tomorrow when I needed the parking for today”
  • “Dispute billing”
  • “Made reservation & garage said they are full. I have paid $53.00.”

Product/ Service Question:

  • “Complaint”
  • “Can't access my ticket”
  • “Problem with garage”

Activation/ Cancellation Question:

  • “Want to cancel reservation”
  • “Cancel reservation”
  • “Need to cancel my spot”

Request for Information Question:

  • “Retrieve my parking confirmation today 3-13”
  • “Help with my reservation”
  • “No contact at garage to use BestParking parking pass last night”

Shipping and Delivery Question:

  • “Lost item”
  • “I just payed on apple pay for 169 york street location and did not receive a pass or confirmation on my email”
  • “Did not get my parking paid for at lot I secured”

Account Question:

  • “Need bar code for parking”
  • “Code disappeared”
  • “Password”

Website/ Application Question:

  • “I I just left the garage and realized I had prepaid for parking at $21 through your website and then gave them my credit card so I paid twice for the same parking today. Can you credit one of those payments so I can only have to pay once? Please let”
  • “App not working”
  • “App”

Return/ Replace Question:

  • “Wrong date entered for reservations”

Staff Question:

  • Customer service

Other Question:

  • “433870”
  • “Reserve mistakenly for tomorrow and have to pay Parking for today”
  • “No spot”

Compare BestParking Customer Service To

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