Customer Inquiries & Issues
52%- "Was treated horribly. And I can't get anyone to listen to me. I am a phantom holder. Never been treated this way"
- "Very mad"
- "Very dissatisfied"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Best Western Hotels and Resorts Phone Number | 1 (800) 780-7234 |
| Average Hold Time | 00:01:06 |
| Average Calls duration | 5 minutes |
| Most Popular Best Western Hotels and Resorts Email Address | custserv@cs.bestwestern.com |
| Best Western Hotels and Resorts Live Agent Availability | 22% of callers successfully reach a real person |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Best Western Hotels and Resorts Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 50% phone, 50% email |
| Common Reasons for Contact | Product/ service, cards, payments and charges |
| Prepare before the call to Best Western Hotels and Resorts | Email, address or zip code or first and last name |
Mailing Address:
P.O. Box 10203
Phoenix, Arizona 85064
Attn: Legal Department
Unit 7 Citylink Business Park
Old Nass Road
Dublin 12 Ireland
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.