Best Health Clinic Cincinnati - Booking for wrong Dr by agent, Charging me 800$ for nothing without insurance coverage
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
Hi,I had an appointment for my migraine problem in March in Best Health Clinic and before booking I talked with an agent on the phone and described my problem that I have a non-stop headache and need to have an appointment with a relevant doctor in this regard. And I asked before booking if any of the procedure is covered by my insurance (which is Anthem) and she said yes.
Then she booked and when I came there for visit I got shocked because she had booked with an Orthopedics! and the doctor thought that I have a problem with my spinal cord!! So he was not a right doctor for me and I had to pay 60 Dollar for a wrong visit. Then doctor told me that I am not a specialist for your problem (Migraine) and the only thing that I can do is that I refer you to a neurologist.
So it means that I actually did not get any treatment or prescription useful for my problem. Then the doctor said that I also can do injection into your neck and shoulder if you would like to get rid of pain for a few days and I accepted because I had in a very bad pain for long time. I also should add that I had the same injection (Steroid) myself just couple days before and you know that it is not good to have double injection in less than one week and at least 3 months should be time distance between two injections and I even mentioned it but any way I got that injection. So Now after 4 months I have got a bill about 800 $ !!!
Even though I had explained for them that I have migraine they booked me a wrong physician, I asked them for insurance coverage and they told me it is Okay. Why I should pay 800$ for nothing?
I can not accept this much charge... and I would like to appeal.
Monetary Loss: $802.
Preferred solution: Price reduction.
Location: Cincinnati, Ohio
Thank You for Your Reply! We are processing your message.