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very upset by the fact it took them forever to get here to do the roof. the county inspector has not been here and i can tell you the roof did not make it a week done August 17th we had rain and it leaked through out my house and a new leak in my daughters room now.
he did send the crew out here and the did some patching that is not good enough.
and the crew brought their inspector and advised us the whole roof needs to be redone and of course matt had them do some patching and it is totally ridiculous that a brand new roof leaks through out the whole house they put nails in rotten wood. this is totally unsatisfied I paid them in good faith, my new roof did not even last a week.
I do NOT to speak to Matt at Bestchoice in Pensacola again
this roof has a guarantee of 1 year labor and 5 year on the roof i would like a good crew sent here or just give me my money back as i have already check with or contractors and even they say the roofers did a very poor job. oh yes and roofers that was out here stated their hands are tied as 'Matt' would have to get the new supplies and all he did tell them to patch and cover with a tarp which is totally outrageous
either get a better crew out here and fix my roof right or give me all my money back!
User's recommendation: never.
Monetary Loss: $8500.
Preferred solution: Full refund.
Location: Pensacola, Florida
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