Contact Bertazzoni Customer Service
How to Reach a Person at Bertazzoni
Toll-Free Number:
-
1-866-905-0010US Only
Customer Service:
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1-800-361-0799Canada
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1-844-380-2007Distinctive Appliances, US Distributor
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1-800-966-8300Eastern Marketing Corporation, US Distributor
Bertazzoni Emails:
Customer Service
Media
Press Inquiries
sales-info@bertazzoni.com
Bertazzoni Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Bertazzoni Phone Number
1 (866) 905-0010
Average Hold Time
00:00:51
Average Calls duration
3 minutes
Most Popular Bertazzoni Email Address
service@distinctive-online.com
Bertazzoni Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
Call Volume by Day
View full overview ›
Bertazzoni Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Bertazzoni Phone Number | 1 (866) 905-0010 |
| Average Hold Time | 00:00:51 |
| Average Calls duration | 3 minutes |
| Most Popular Bertazzoni Email Address | service@distinctive-online.com |
| Bertazzoni Live Agent Availability | 24% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Bertazzoni Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Product/ service, request for information and staff |
| Prepare before the call to Bertazzoni | Email, phone number or order id or tracking number |
Call Volume by Day
Contact Information
Bertazzoni Website:
Bertazzoni Help Center:
Corporate Office Address:
Bertazzoni SpA
Via Palazzina, 8
Guastalla,
Emilia-Romagna
42016
Italy
Summary of Bertazzoni Customer Service Calls
94
TOTAL
CALLS
CALLS
03:20
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bertazzoni?
Product/ Service Question:
- “Fridge not working”
- “Nothing works”
- “Technical assistance”
Request for Information Question:
- “Parts request”
- “How to use the oven”
- “Question about amp”
Staff Question:
- “Need a local service tech for warranty work”
- “Need service”
Payments and Charges Question:
- “Rebate not received”
Shipping and Delivery Question:
- “Inventory - I ordered a range from Best Buy that keeps getting delayed”
Other Question:
- “Parts”
- “Part number”
- “Purchasing a number of appliances”
Compare Bertazzoni Customer Service To
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Bertazzoni