Contact Bern Helmets Customer Service
How to Reach a Person at Bern Helmets
Verified Contact Information
General Info:
-
1-781-582-8125
Bern Helmets Emails:
Customer Service
Europe
Bern Helmets Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Bern Helmets Phone Number
1 (781) 582-8125
Average Calls duration
1 minute
Most Popular Bern Helmets Email Address
connect@bernhelmets.com
Issue Resolution Rate
Low (13% reported full resolution)
Bern Helmets Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Bern Helmets Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Bern Helmets Phone Number | 1 (781) 582-8125 |
| Average Calls duration | 1 minute |
| Most Popular Bern Helmets Email Address | connect@bernhelmets.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Bern Helmets Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 81% phone, 19% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
| Prepare before the call to Bern Helmets | Phone number |
Call Volume by Day
Contact Information
Bern Helmets Website:
Bern Helmets Help Center:
Corporate Office Address:
Bern Helmets
65 Cordage Park Circle Suite 130
Plymouth,
Massachusetts
02360
United States
Fax:
(781) 582-8124
Summary of Bern Helmets Customer Service Calls
21
TOTAL
CALLS
CALLS
01:03
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bern Helmets?
Shipping and Delivery Question:
- “Shipping error”
- “Haven't received package”
- “Order missing part.”
Return/ Replace Question:
- “Change order”
- “Return”
- “E product exchange”
Product/ Service Question:
- “Missing product”
- “Non working helmit”
- “Warranty”
Request for Information Question:
- “Question about an order placed on line”
- “Inner finger pads for bern bandito helmet I would like to know if they sell the pads or if they can guide me what to do with this helmet without pads”
- “I'm looking for a FL-1 Trail Helmet large”
Payments and Charges Question:
- “Discount first time buyer”
- “You charged my card 3 times for 1 item”
Refund Question:
- “Refund”
Other Question:
- “Bike helmet inventory”
- “Partnership”
- “Info on helmet”
Compare Bern Helmets Customer Service To
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Bern Helmets