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Contact Berkshire Bank Customer Service

Berkshire Bank Phone Numbers and Emails

Toll-Free Number:

  • (800) 773-5601
Call customer service
Send Message

Customer Service:

  • (877) 344-7529

Investors/ Franchising:

  • (844) 458-9357
    Transfer Agent

Berkshire Bank Emails:

Investors/ Franchising
Transfer Agent
Legal
Is this your business?

How to Contact Berkshire Bank?

Most Popular Number:

(800) 773-5601

The Berkshire Bank phone number for toll-free calls is (800) 773-5601. If you need to report a lost or stolen debit card, please contact the company at 833-BERKBNK. Berkshire Bank customer care agents can advise you on the services provided, resolve issues with your account access, give you an overview of personal and business banking, provide information on wealth management, and more.

The Berkshire Bank email for addressing legal inquiries is legal@berkshirebank.com. If you have questions about investor relations, send an email to investorrelationsberkshirebank.com. Would you like to connect with a transfer agent? Drop a line at shareholder@broadridge.com to address all your inquiries.

Berkshire Bank's headquarters is located in Boston. Berkshire Bank's address for the main office is 60 State Street, Boston, Massachusetts 02109, United States. Besides its head office, the company has branches in New York, Massachusetts, Connecticut, Rhode Island, and Vermont. You can get contact details for a specific location on the company’s website.

Berkshire Bank customer service hours are Monday through Saturday from 8 am to 6 pm EST. The lost or stolen card report line is available 24/7, and you can submit a report whenever you need. Speaking about opening hours in the company locations, the schedules are different. If you need to find out about operation hours in a specific branch, please see the Berkshire Bank website.

To contact the company via the Berkshire Bank website, you need to be logged in to your account. To get support, you can use a secure messaging system through online banking. If the issue is not urgent, you can connect with the support department via social media platforms such as Facebook, X, LinkedIn, or Instagram.

PissedConsumer Club

Contact Information

Berkshire Bank Website:

Berkshire Bank Help Center:

Corporate Office Address:

Berkshire Hills Bancorp, Inc.
60 State Street
Boston, Massachusetts 02109
United States

Other Info (opening hours):

Mailing Address:

DMCA Copyright Agent

Legal Department

Berkshire Bank

24 North Street

Pittsfield, MA 01201

More contact details

Summary of Berkshire Bank Customer Service Calls

12 TOTAL
CALLS
00:46 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Berkshire Bank?

Cards Question:

  • “Card not working”
  • “I'm having an issue adding my cash app card to a transferable Bank to transfer some of my money to I'm entering the correct routing number and it is telling me that it is incorrect”

Product/ Service Question:

  • “Loan status”

Account Question:

  • “Problems to access to my account”

Request for Information Question:

  • “Inf about my loan”

Other Question:

  • “Pissed off”
  • “Online banking issues”

Compare Berkshire Bank Customer Service To

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