BergHOFF Phone Numbers and Emails

Toll-Free Number:

  • (800) 426-2168
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BergHOFF Emails:

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Contact Information

BergHOFF Website:

BergHOFF Help Center:

Corporate Office Address:

11063 SR 54
Odessa , Florida 33556
United States

BergHOFF Rating Based on 4 Reviews

Rating details

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Exchange, Refund and Cancellation Policy
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Product or Service Quality

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How Good is BergHOFF's Customer Service?

Arjuna Fqx
Arjuna Fqx
Feels Disappointed | May 07, 2023

I haven’t spoken with anyone

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virginia a Xrv
virginia a Xrv
Feels Disappointed | Mar 23, 2023

I have not received My cookware yet. It has been about 3 weeks now. I have a receipt # 879988****7990****`233

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Shariah Gnm
Shariah Gnm
Feels Disappointed | Jan 05, 2023

Never spoke with anyone, Products failed on two pots of my seven have problems. One of the handles broke and one of the pots is chipping on the outside. The product is supposed to take higher heats but they clearly do not take fry temperature. Very disappointed. If possible please have someone from eruocast contact me.

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Summary of BergHOFF Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BergHOFF?

Product/ Service Question:

  • “Product with manufacturing defect”
  • “A broken handle”
  • “Damage pot and lid”

Return/ Replace Question:

  • “Replacement pans”
  • “Replacement parts”
  • “Won't reply to email on warranty return”

Staff Question:

  • “Customer service”

Shipping and Delivery Question:

  • “No delivery”

Request for Information Question:

  • “Looking for gray cloth filter”

Other Question:

  • “Emails are not getting answered”
  • “Have not recived my order.”
  • “Warranty claims”

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