Skip to content
Write review For Business
  • Login

Contact Bergdorf Goodman Customer Service

Bergdorf Goodman Phone Numbers and Emails

Toll-Free Number:

  • (800) 558-1855
Call customer service
Send Message

Customer Service:

  • (800) 685-6695
    BG Credit Services
  • (972) 476-8536
    Text
  • (888) 774-2424
  • (800) 967-3788
  • (888) 888-4757

Legal:

  • (866) 908-1192
    Privacy Inquiries

Bergdorf Goodman Emails:

Customer Service
Legal
Privacy Inquiries
storeemailoptout@neimanmarcus.com
Unsubscribe
Is this your business?

Bergdorf Goodman Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Bergdorf Goodman is 8005581855. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Wednesday and Friday. The average call time is 29 minutes.

  • People call Bergdorf Goodman mainly because of return/ replace, product/ service, shipping and delivery.

View full overview ›

How to Contact Bergdorf Goodman?

Most Popular Number:

(800) 558-1855
Total calls: 17 Last call: Oct 27, 2025

Bergdorf Goodman customer service phone number is 800 558 1855. The support number is toll-free and provides you with the chance to get in touch with the customer care department. The credit services telephone number is 800 685 6695. To send the message to the support team, use the Bergdorf Goodman phone number 972 476 8536. The legal department support number is 866 908 1192. Clients can call the specialists via the telephone number to become aware of the services availability, find assistance and support. The lines are active within the business time of the Bergdorf Goodman company.

Bergdorf Goodman email is clientservices@bergdorfgoodman.com. Clients can send the requests in different types of questions to the above email and get help in a few days. In case of users related questions, send an email to customercarebg@bergdorfgoodman.com. This type of Bergdorf Goodman contact method allows you to reach the support team in writing. Create the letter, attach files or screenshots of the clothes you received and send it.

Bergdorf Goodman hours are Monday through Friday from 11 a.m. to 7 p.m. EST. On weekends the Bergdorf Goodman customer service is available from 11 a.m. to 5 p.m. EST. The business time of the specialists can vary within the national holidays and public weekends.

Bergdorf Goodman live chat is not accessible to get in touch with the support team. You can submit the online request via the site. Open it and press the Email Us button at the bottom of the page. Choose the type of question, write your name, surname, telephone number and other details of the issue.

Bergdorf Goodman address of the head office is 754 5th Ave, New York, New York 10019
United States. At the downside of the page you can find Our Restaurants and Store Services sections to find the other locations of the firm. Fill in your city or ZIP code to complete the searching process.

PissedConsumer Club

Contact Information

Bergdorf Goodman Website:

Bergdorf Goodman Help Center:

Corporate Office Address:

Bergdorf Goodman
754 5th Ave,
New York, New York 10019
United States

Bergdorf Goodman Rating Based on 2 Reviews

Rating details

1.3
more details
Advertised vs Delivered
Value for money
Diversity of Products or Services
Style and Design

Rating stats

Rating trend

Summary of Bergdorf Goodman Customer Service Calls

21 TOTAL
CALLS
29:04 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bergdorf Goodman?

Return/ Replace Question:

  • “Return”
  • “Returns”

Product/ Service Question:

  • “Bought a TOM FORD watch and from day one doesn't work”
  • “Item I purchased is wrong”
  • “Purchase”

Shipping and Delivery Question:

  • “Unshipped item packing list received in box without purchased item.”
  • “Never received my package”

Account Question:

  • “Verify order number”

Other Question:

  • “On line order55231580”
  • “Remove myself as a authorized user”

Compare Bergdorf Goodman Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Bergdorf Goodman? What happened? What can we help you with?
Submit review Don't show this popup