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Contact Benefitfocus Customer Service

How to Reach a Person at Benefitfocus

Verified Contact Information

Toll-Free Number:

  • 1-855-221-6400
Call customer service

Benefitfocus Email:

Legal
Privacy Inquiries
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How to Contact Benefitfocus?

Most Popular Number:

(855) 221-6400

The Benefitfocus phone number, (855) 221-6400, is the only official helpline to contact company agents for several purposes. Some major cases where calling this number is recommended include reporting login or account access issues, benefits or enrollment questions, or seeking information about plans and coverage. Customers can also use this helpline to contact the Benefitfocus office for billing questions, live event information, dependents’ information, technical issues, or other benefit-related questions.

Like the Benefitfocus contact number, privacy@benefitfocus.com is the only official email address available for consultation with business representatives. However, this email address is not available for general customer service requests. Instead, only those with legal or privacy inquiries can use it to submit their request. In other cases, calling the Benefitfocus customer service agents or contacting them via the official website is best.

To contact Benefitfocus headquarters directly for information or assistance, visit: Benefitfocus.com, Inc., 100 Benefitfocus Way, Charleston, South Carolina 29492, United States. Meeting with the customer care team will allow you to discuss your issue in detail and receive more detailed guidance. However, that will only be possible if you visit the relevant department with an appointment. If an in-person consultation is not possible, use the Benefitfocus address for written correspondence; it is the best alternative to visiting headquarters, ensuring secure communication and effective assistance.

The company has not listed exact hours for user support on any of its official platforms. However, clients can assume that Benefitfocus’s customer service handles all queries and complaints during standard US office hours. Therefore, in urgent cases, they can submit their request within these hours and expect a quick response.

To seek online assistance from Benefitfocus’s customer service, open the company’s official website and head to the Contact Us page. Once there, click on one of the available categories, including sales, support, or press & media, depending on your reason for consultation. That will direct you to the options for reaching the relevant department. For instance, those selecting “Support” can access the helpline to reach the relevant department for information and assistance. Clients can also connect with Benefitfocus on social media platforms such as Facebook, X, Instagram, LinkedIn, and YouTube for regular updates through the links available on the website.

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Contact Information

Benefitfocus Website:

Benefitfocus Help Center:

Corporate Office Address:

Benefitfocus.com, Inc.
100 Benefitfocus Way
Charleston, South Carolina 29492
United States

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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