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Contact Benefit Cosmetics Customer Service

How to Reach a Person at Benefit Cosmetics

Verified Contact Information

Toll-Free Number:

  • 1-800-781-2336
Call Now
Send Message

Customer Service:

northamerica@benefitcosmetics.com
North America wholesale inquiries
customercare@benefitcosmetics.com

Media:

pr@benefitcosmetics.com
PR Inquiries
press@benefitcosmetics.com
social@benefitcosmetics.com

Benefit Cosmetics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Benefit Cosmetics Phone Number
1 (800) 781-2336
Most Popular Benefit Cosmetics Email Address
customercare@benefitcosmetics.com
Issue Resolution Rate
Low (25% reported full resolution)
Benefit Cosmetics Customer Service Rating
2 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Contact Method Distribution
64% phone, 36% email
View full overview

How to Contact Benefit Cosmetics?

The Benefit Cosmetics customer service phone number is (800) 781-2336. Consumers can call this number toll-free and get assistance with their orders, address issues with shipping and delivery, manage their orders, request updates on the available cosmetics, share feedback about their experience with the company, and more.

The Benefit Cosmetics email for consumer requests is customercare@benefitcosmetics.com. Alternatively, you can send a support request via the Benefit Cosmetics website.
If you have wholesale inquiries, please send them to northamerica@benefitcosmetics.com.
For social media and PR questions please email the company at press@benefitcosmetics.com.

The Benefit Cosmetics head office is located in San Francisco. If you need to contact the company by mail, send your letters to the following Benefit Cosmetics address: 225 Bush St, 20th floor, San Francisco, California 94104, United States. Please note that issues that require immediate assistance are better to be addressed by phone or email.

The Benefit Cosmetics customer service team can be reached on weekdays from 10 am to 6 pm PST. The phone line operates during these hours, and email inquiries are processed within these hours as well. Please note that public holidays may cause changes in the regular schedule, and the Benefit Cosmetics hours may change.

For more convenience, customers can submit their questions directly from the Benefit Cosmetics website. To fill out the form, press the “Contact” button at the bottom of the page and enter the requested information. After you are ready, click on the “Submit” button to send the message. After the team looks into your question, one of the support representatives will get back to you with a response.

PissedConsumer Club

Contact Information

Benefit Cosmetics Website:

Benefit Cosmetics Help Center:

Corporate Office Address:

Benefit Cosmetics
225 Bush St 20th floor,
San Francisco, California 94104
United States

Other Info (opening hours):

M-F 10:00am-6:00pm EST

More contact details

How Customers Rate Benefit Cosmetics Support?

2.0 / 5
Poor

Based on 9 calls to Benefit Cosmetics customer support through PissedConsumer.com and 1 survey response.

Total Calls
9
Issues Resolved
25%

Why Customers Call Benefit Cosmetics?

Top Reasons of Customers Calls

  • Shipping and Delivery 38%
  • Product/ Service 25%
  • Refund 13%
  • Staff 13%
  • Customer Inquiries & Issues 13%

Shipping and Delivery

38%
  • "Not received my order"
  • "Have not received my order"
  • "Item not delivered"

Product/ Service

25%
  • "Product issue"
  • "Complaint"

Refund

13%
  • "Bought microblading pencil think its rubbish & john lewis would not give me my money back because id uesd it, how was l suppose to know what it was like, until l uesed it"

Staff

13%
  • "Poor customer service. Never received order"

Customer Inquiries & Issues

13%
  • "Trying to locate Marisa from So Ho Store"

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Frequently Asked Questions

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