Contact Benchmade Customer Service
How to Reach a Person at Benchmade
Verified Contact Information
Toll-Free Number:
-
1-833-557-2526
Customer Service:
-
1-503-496-1853Benchmade Factory Retail Store
-
1-503-655-6004International Number
Jobs/ Career:
-
1-800-800-7427For An Individuals With A Disability
General Info:
info@benchmade.com
Jobs/ Career:
talentacquisition@benchmade.com
For An Individuals With A Disability
Legal:
cpeaslee@benchmade.com
Sales/ Reservations:
Benchmade Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Benchmade Phone Number
1 (833) 557-2526
Average Hold Time
00:00:46
Average Calls duration
11 minutes
Benchmade Live Agent Availability
67% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
100% phone
Benchmade Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Benchmade Phone Number | 1 (833) 557-2526 |
| Average Hold Time | 00:00:46 |
| Average Calls duration | 11 minutes |
| Benchmade Live Agent Availability | 67% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Product/ service, return/ replace and account |
Contact Information
Benchmade Website:
Benchmade Help Center:
Corporate Office Address:
Benchmade Knife Co., Inc.
300 Beavercreek Road
Oregon City,
Oregon
97045
United States
Other Info (opening hours):
The Benchmade Factory Store Hours:
Monday-Friday: 8:00am - 5:00pm, PST
Saturday: 9:00am - 4:00pm, PST
Sunday: Closed
Phone Hours:
Monday - Friday: 8:00am - 4:00pm PST
Summary of Benchmade Customer Service Calls
19
TOTAL
CALLS
CALLS
10:32
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Benchmade?
Product/ Service Question:
- “Warranty”
- “Order a knife”
- “Warranty repair”
Return/ Replace Question:
- “Return policy”
Request for Information Question:
- “In stock questions”
Account Question:
- “My email”
Other Question:
- “Past current ordet”
- “Need to find a place to fix knife”
- “Need pen refill”
Compare Benchmade Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Benchmade