Customer Inquiries & Issues
64%- "I ordered a shirt, I yet to receive."
- "Problem ordering"
- "Re my order no for jacket Bs219489"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Ben Sherman Phone Number | 1 (573) 615-1066 |
| Average Calls duration | 1 minute |
| Most Popular Ben Sherman Email Address | customercare@bensherman.com |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Contact Method Distribution | 76% phone, 24% email |
| Common Reasons for Contact | Refund, return/ replace, shipping and delivery |
Customer Care Hours: Monday through Friday, 9 a.m. to 5 p.m. CST
Main direction of this company is the distribution and manufacturing of masculine clothes for the cold weather. Ben Sherman offers outerwear as one of the most recognized products. It includes different jackets, peacoats, crombies, etc. Along with them Ben Sherman acquaints customers with such units as knitwear, denim, footwear, tailoring, accessories, shirts, tops and trousers. There are regular new arrivals which are composed of the latest fashion clothes for men. The company has developed a precise description for each product: it gives the list of sizes, colors and prices. Customers can make their choice by measuring such individual features as chest size, sleeve length and others which are recommended by Ben Sherman. Ben Sherman has three main collections: plectrum basics, plectrum and script. The stores are situated in America, UK, Asia, Europe, Australia and South Africa.
Ben Sherman is ranked 2237 out of 10459 in Footwear and Clothing category
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.