Belaycords - scam and worst customer service

1 of 1 Belaycords reviews

If you ever consider buying something from BelayCords - don't do this. They have worst customer service ever.

As I was their Kickstarter backer, I've got promo-code for 1 free cord (50% off) that I used in February, 2016. At 8th of March I've finally got my package, were was only 1 cord, though I ordered 2 + in addition I had to pay customs tax, that was calculated from order value, that was written on package - off course, it was full order value, not "50% off" one. They support answered me only one time, stating that:

Hmmm. That's no good. That is how our coupon system operates unfortunately,

I'll see if we can edit it on the backend.

We shipped what was in stock and will send you another package free of charge when we refill stock asap.

Then I tried to contact them several times during last half-year - the answer always was silence.

Loss of money and some nerves.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Staff
Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Website
Price Affordability
Diversity of Products or Services
More

  • What I liked
    • Durability
  • What I disliked
    • Customer service
    • Loss of money

Reason of review:
poor customer service, problem with delivery, pricing issue, return, exchange or cancellation policy
Preferred solution:
Deliver product or service ordered
Monetary loss:
$48
Product or service
Belaycords
Review category
Gadgets and Accessories
review #916587

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