Beck Evans - BE CAREFUL BUYING FROM THIS COMPANY
I had bought 2 vehicles from this company 1 prestige in 2014 and a van in 2015 ,the 1st vehicle i did not use much and after the 3 months warranty the alternator and battery needed replace which came out of my pocket ,then other issues ,i recently sold that vehicle only to find out from the new owner the dash board had been tampered with ,which leads me onto my next vehicle which was purchased in 2015 ,this was a van for work which under warranty also had a dash board fault ,i took it back and it was repaired with another fault on the steering ,then straight after the 3 months warranty the dash board fault reappeared, they would not do anything about it i am in the process of legal action .
Reason of review: Not as described/ advertised.
Location: Hastingwood, England
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Hi there, I am sorry to hear you have had a bad experience with us. We take all negative reviews seriously and would like to investigate this matter further.
So that I can understand the bigger picture, can you please provide me with the following information. 1 your name, registration and invoice number so that I can locate your records. 2 can you please let me know the name of the person you issued your concerns to, so that I can find out why they were unable to assist you? Iโve had a quick ask around the team and no one can recall dealing with any enquiries of this nature.
Please feel free to reach out to me directly on 0208 302 **** and I will do my best to get this matter resolved. Thank you, Sam Evans