Beauty Dress - I don't have a wedding dress because of Buty Dresses
I bought a pretty dress to be used as my wedding dress at Butydresses.com. They were nice and helpful at first. When I got the dress, instead of embroidery, it was glue, sequins, and paint (ugly!! picture attached) This is what it's supposed to look like: http://www.butydresses.com/Dressdetail/?Pure-white-turtleneck-dress-G1711212931_17_657_658.html. So I asked to return it and they said okay (but refused to send me their return address). So I sent it to the address on the label (which they finally told me one month later was the correct address), but they "never got it!!!"
I mailed it on January 10th, 2012, and as of today, February 20th, they still haven't received it. I even scanned and emailed them my customs paperwork (it was going to Hong Kong). I have begged and pleaded with them to make me a new dress since it wasn't as described, but they haven't returned my emails (sent to email@example.com) since February 10th. They also have not been online for the "Live Chat" (http://settings.messenger.live.com/Conversation/IMMe.firstname.lastname@example.org&mkt=en) and they have never once picked up their phone: (707)500-0789. I have called or emailed them about 20 times.
All I wanted was a new dress without the glue, sequins, and paint. Now, I have no money to buy a new wedding dress. The dress itself did fit nice, but obviously this company has poor customer service and morals.
More Review Details
- Product or service
- Pure White Turtleneck Dress
- Review category
- Footwear and Clothing
You May Also Like
- "I had posted a Louis Vuitton belt (brand new WITHOUT tags) on Tradesy. Immedietly, a woman was interested in the belt and i lowered the price for her so it'd..."
- "Way off! Using for an army ball but this just looks too cheap for a formal ball! Too big and fitting sucks!! Waste of $40!!!!! ..."
- "I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I..."
- "New Vitality is a long-term front for Roger W. Mason, a convicted drug manufacturer and drug illegal drug dealer who sells such items as Super Beta Prostate and Ageless Male..."
- "After you guys read this, almost all of you guys will be like "oh nooo, that is not true, he is lying" and I am OK with that. Say whatever..."
- "Dr. Jennifer Martinick is a DISGRACE!! Proof Below. This is a NON-COMMERCIAL POSTING/WEBSITE. Any statements below are my opinion only. For reasons described below, Dr Jennifer Martinick, MBBS, http://www.martinick.com/ Image 21 &..."
- "Good Morning, Thank you for taking the time to respond to my post on trusted advisor. I don't post ever until I have exhausted all options for customer satisfaction. I..."
- "I buy clothes at anthropology frequently because the their store in the Yorkville, Toronto is close to my office. Yesterday, I tried a sweater in the fitting room, I asked..."
- "Hi i placed a order at 6:00pm today on December 2nd and the rep told me it will be about 20-30 minute wait for my order,i went to Dominos pizza..."