Not resolved

Update by user Jan 25, 2016

Not a *** thing being done!

Original review posted by user Nov 30, 2015

Okay my complaint is about Bearpaw and their warranty department.I bought the care kit with the cleaning/conditioner etc.

I went to clean my boots & the cleaner/conditioner faded my boots. We took the kit back to Macy's. And I've been "trying" to work with Bearpaw about it they had me send photos of the boots to show the damage twice to the warranty dept.

And i get an email telling me to send the boots back to them.And I called the shoe department encore where we bought them and basically getting a run around from everyone

Review about: Bearpaw Boots.

Review #742727 is a subjective opinion of a user.

1.0
Customer service
Exchange, Refund and Cancellation Policy
Staff
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Warranty issue / Not specified
Preferred solution Not specified

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Anonymous
Eugene, Oregon, United States #1307823
I'm very pissed this is the second pair of bear paws I've bought the last two years and my feet are soaked. The bottoms get cracked. Everything else holds up. For the price of these boots not worth it! I will never buy another pair.

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