Review about Bearpaw Boots from Hagerstown, Maryland

1 of 1 Bearpaw reviews

Update added by user Jan 25

Not a *** thing being done!

Original review posted by user Nov 30, 2015

Okay my complaint is about Bearpaw and their warranty department.I bought the care kit with the cleaning/conditioner etc.

I went to clean my boots & the cleaner/conditioner faded my boots. We took the kit back to Macy's. And I've been "trying" to work with Bearpaw about it they had me send photos of the boots to show the damage twice to the warranty dept.

And i get an email telling me to send the boots back to them.And I called the shoe department encore where we bought them and basically getting a run around from everyone

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Customer service
Exchange, Refund and Cancellation Policy
Staff

Reason of review:
Warranty issue
Product or service
Bearpaw Boots
Review category
Footwear and Clothing
review #742727 by

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