Nassau, New Providence
1 comment
Not resolved

I enquired about a 2007 Honda Fit which looked in good condition. I received a response which did not state any issues with the car so I made the purchase.

Upon arrival to the Bahamas I noticed the A/C did not work so went to get it re-gassed. After spending $35 for this I realised that the A/C compressor was leaking and will have to be fixed. I don't yet know the extent of the problem and how much this will cost to fix.

Beforward's response to my contact asking why I wasn't notified of the defective A/C was 'The thing is that in the database it was not mentioned as an issue, Just AC was not marked as a feature, means comes without AC.'

Which I do not accept as a reasonable answer. I should have been told of the defective A/C when I enquired about the condition of the car.

Review about: 2007 Honda Fit.

I liked: Easy process.

I didn't like: False advertising, Lack of empathy, Customer service, Unwilling to take responsibility for issue.

Review #931212 is a subjective opinion of a user.

1.7
Discounts and Special Offers
Value for money
Customer service
Website
Diversity of Products or Services
Product or Service Quality
Warranty
Insurance Quality
Staff
PRODUCT OR SERVICE 2007 Honda Fit Car
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Price reduction

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