Contact BCU Customer Service

Consumers who don’t have time to call can easily contact the company via email. BCU email for complaints and feedback is yourfeedbackmatters@bcu.org. Drop a line at this address to share your experience with the company. If you have consumer inquiries and seek customer assistance, connect with the company via BCU live chat.
In case you need to contact the corporate legal department, shoot a note at copyright@savvymoney.com or privacy@customercenter.net.

BCU headquarters is located in Illinois. BCU address for the main office is 340 N Milwaukee Ave, Vernon Hills, Illinois 60061, United States. Besides its main location, the company has numerous branches, and you can find the nearest one by using the “ATMs & Locations” filter on the BCU website.

BCU hours of operation vary depending on the branch location. To get the schedule information about a certain location please see the “ATMs & Locations” page on the company’s website. Speaking about phone support lines, they are available 24/7.

While the BCU website doesn’t have an online inquiry form, consumers can find the information they need in the “Contact & Help Center”. However, for more convenience, you can use an AI-assisted live chat to get support. To start the chat you need to click the “Let’s Chat!” button in the lower right corner of the page and follow the steps on the screen.