BC Hydro Phone Numbers and Emails

Toll-Free Number:

  • (800) 224-9376

BC Hydro Email:

Customer Service
Send Message
Is this your business?
PissedConsumer Club

Contact Information

BC Hydro Website:

BC Hydro Help Center:

Corporate Office Address:

BC Hydro and Power Authority
333 Dunsmuir St.
Vancouver, British Columbia V6B 5R3
Canada

Other Info (opening hours):

Call Centre Hours:

Monday - Friday: 7 a.m. - 8 p.m.

Saturday: 9 a.m. - 5 p.m.


Mailing Address

P.O. Box 8910

Vancouver, B.C.

V6B 4X3


Locations:

Burnaby

6911 Southpoint Dr.

Burnaby

Vernon

1401 Kalamalka Lake Rd.

Vernon

Prince George

3333 22nd Ave.

Prince George



More contact details

BC Hydro Rating Based on 2 Reviews

Rating details

1.7
more details
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability
Website

Rating stats

Rating trend

Summary of BC Hydro Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BC Hydro?

Payments and Charges Question:

  • “Rebates for smart thermostats”
  • “Rebate scam”
  • “Bill inquiry”

Staff Question:

  • “End services”
  • “End service”

Account Question:

  • “Need to set up account”
  • “I need my account number i lost”

Shipping and Delivery Question:

  • “Haven't got a bill for new home yet”

Return/ Replace Question:

  • “Change address”

Other Question:

  • “Planned outage”
  • “Power outrage”
  • “Who do I talk to about your murdering me”

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