Baytown, Texas
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I am a customer and I'm having some problems with this dealership where I bought my car .I have a 24-Hour Roadside Assistance policy called the Complete Titanium Plus by The Nation Motor Club.This dealership that sold it to me doesn't understand (nor read) the fine print of the "Key/Remote Replacement" terms.

They only gave me ONE key with my car...no remote and only one key. I told them that the policy they sold me states "Number of keys and remotes given at time of vehicle delivery[MUST be a minimum of two(2) sets of keys and remotes]". I had to show them where it stated that because they were acting like I was making it up ! The personal at NMC Stated that those conditions MUST be met by the dealership or the policy is void !

The dealership has given me the run-around for the past few weeks, now they want to just cancel the policy ! I want the policy and I want MY KEYS AND REMOTE !

They stated that they are unwilling to do this because they don't want to spend the cash !

Review about: Car Purchase.

Review #394787 is a subjective opinion of a user.

PRODUCT OR SERVICE
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Reason of Review / Monetary Loss Not specified / $400
Preferred solution Not specified

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