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Contact Baylor Scott and White Health Plan Customer Service

Baylor Scott and White Health Plan Phone Numbers and Emails

Toll-Free Number:

  • (844) 633-5325
Call customer service
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Customer Service:

  • (866) 781-7008
    Agent and Broker Support
  • (800) 728-7947
    BSWH Employee Plan
  • (833) 442-2405
    Covenant Health Advantage Members
  • (833) 738-2460
    Covenant Health Advantage Non-member
  • (844) 843-3229
    For Employee
  • (855) 572-7238
    Marketplace Members
  • (866) 522-2515
    Marketplace Non-members
  • (866) 334-3141
    Medicare Advantage Members
  • (800) 782-5068
    Medicare Advantage Non-member
  • (877) 505-7947
    Nurse Advice Line

Emergency/ Hotline:

  • (888) 316-7947
    Emergency or out-of-plan referrals and preauthorizations

Report Fraud:

  • (888) 484-6977

Legal:

  • (214) 820-8888

Baylor Scott and White Health Plan Emails:

Customer Service
Agent and Broker Support, Agent Licensing, Case Management Assistance, MyBSWHealth App, Provider Relations (Region 1), Provider Relations (Region 2), Provider Relations (Region 3), Provider Relations (Region 4)
Legal
Media
Marketing Inquiries
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Contact Information

Baylor Scott and White Health Plan Website:

Baylor Scott and White Health Plan Help Center:

Corporate Office Address:

Baylor Scott and White Health Plan
1206 W. Campus Dr.
Temple, Texas 76502
United States

Fax:

+1(800) 626-3042

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