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Contact Bay Area Rapid Transit Customer Service

How to Reach a Person at Bay Area Rapid Transit

Verified Contact Information

Customer Service Number:

  • 1-415-989-2278
Call Now
Send Message

Customer Service:

  • 1-510-464-7134
    Complaint and Comment Office
  • 1-510-464-7090
    Lost and Found
  • 1-510-874-7477
    Office of the Independent Police Auditor
  • 1-510-200-0992
    Text BART PD
  • 1-510-465-2278
    Trip Planning Assistance
  • 1-510-464-6000

Emergency/ Hotline:

  • 1-510-464-6740
    Graffiti Hotline
  • 1-510-464-7000

Headquarters:

  • 1-510-464-6095
    San Francisco Bay Area Rapid Transit District

Customer Service:

barttic@bart.gov
Trip Planning Assistance

Headquarters:

boardofdirectors@bart.gov

Jobs/ Career:

employment@bart.gov
PissedConsumer Club

Contact Information

Bay Area Rapid Transit Website:

Bay Area Rapid Transit Help Center:

Corporate Office Address:

Bay Area Rapid Transit District (BART)
P.O. Box 12688
Oakland, California 94604-2688
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 6:00 pm


Other Location:

San Francisco Bay Area Rapid Transit District

300 Lakeside Drive, 23rd Floor,

Oakland, California 94612

More contact details

Summary of Bay Area Rapid Transit Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bay Area Rapid Transit?

Shipping and Delivery Question:

  • “Never got shipping info”
  • “Not happy I ordered my shaver almost three weeks ago and y'all haven't even shipped it!”
  • “Lost item”

Account Question:

  • “Check balance on my ticket”

Product/ Service Question:

  • “I call so many times no response and product was not good”

Request for Information Question:

  • “Stuck in elevator, no assistance at all”

Other Question:

  • “Left bag on barr”
  • “I have some issue”
  • “Need part for magic chef microwave”

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