Contact Bausch and Lomb Customer Service
Bausch and Lomb Phone Numbers and Emails
Toll-Free Number:
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(866) 246-8245USA
Customer Service:
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(800) 686-7720Canada English
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(800) 686-0002Canada French
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(866) 693-4880Coupons For Prescription Medication
Bausch and Lomb Emails:
How to Contact Bausch and Lomb?
Most Popular Number:
| Total calls: 15 | Last call: Apr 9, 2025 |
Bausch and Lomb Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Bausch and Lomb is blcustomercare@bausch.com. 50% of customers use this email address to address their issues and concerns.
The best phone number to call Bausch and Lomb is 8662468245. 100% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by email.
The best email to contact Bausch and Lomb is blcustomercare@bausch.com. 50% of customers use this email address to address their issues and concerns.
The best phone number to call Bausch and Lomb is 8662468245. 100% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday.
People call Bausch and Lomb mainly because of product/ service, payments and charges.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
Contact Information
Bausch and Lomb Website:
Bausch and Lomb Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 9:00am - 5:00pm (EST)
Other Location:
400 Somerset Corporate Blvd.
Bridgewater, NJ 08807
United States
Mailing Addresses:
Patient Assistance Program
P.O. Box 991624
Louisville, KY 40269
United States
Trademark/Legal Department/Area 62
1400 N. Goodman St.
Rochester, NY 14609
How Good is Bausch and Lomb's Customer Service?
Summary of Bausch and Lomb Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bausch and Lomb?
Payments and Charges Question:
- “Rebate”
- “Just bought tooth brush and it won't hold charge”
- “Coupon”
Shipping and Delivery Question:
- “Did not receive rebate card”
- “Shipment”
- “To delay a shipment of my eye vitamins”
Product/ Service Question:
- “Product problems”
- “Eye products”
- “Defective product pills all fused together in 1 blob”
Request for Information Question:
- “Question regarding recall”
- “Question about a prescription drug: Ipratropium bromide.”
- “How to contact by mail B&L UK (Kingston upon Thames), telephone doesn't answer. Trying to contact them as an x-employee of theirs to inquire about papers relative to my employment there”
Account Question:
- “Reward”
- “Account balance”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Renew prescription for Xiidra ... I was inrolled with Novartis till this November 30 2023”
Cards Question:
- “Gift card balance”
Other Question:
- “I have a bottle of eyedrop with no protection over the top lantanoprost 0.005”
- “Am senior citizen on a fixed income and gotten a Rx for lotemax pint. And it cost 366.00. I cannot afford this but must have it . It is 1/8 3.5 grams.”
- “Rifaximin”
Compare Bausch and Lomb Customer Service To
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