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I tried to call your phone number is disconnected. Not a great way to start.

Had a question about the tent that was supposed to be included with my first box. Then I started to text your customer service who rerouted me to a third-party and wanted me to join and give them my credit card information for $10 a month telling me that Id be refunded.

What kind of *** is that as an ex veteran the last thing I want is more *** to do especially when I have a problem I should be able to contact you through text or phone not go through some third-party that wants my credit card information to get you guys a message, this is *** you need to get it fixed. You will lose customers with service like this.

User's recommendation: Do not outsource your customer service.

Location: Seattle, Washington

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