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Contact BASIC Customer Service

BASIC Phone Numbers and Emails

Toll-Free Number:

  • (800) 444-1922
Call customer service

Customer Service:

  • (800) 372-3539
    BASIC CDA
  • (866) 857-6351
    BASIC COBRA
  • (888) 472-3652
    BASIC FMLA & Absence Management
  • (877) 729-7651
    Compliance
  • (877) 841-8051
    Gatekeeper
  • (888) 920-7707
    Payroll Plus

Sales/ Reservations:

  • (888) 602-2742
    Sales Support
Is this your business?

How to Contact BASIC?

Most Popular Number:

(800) 444-1922

The BASIC customer service phone number for general issues is 800-444-1922. The telephone number for the BASIC CDA questions is 800-372-3539. The specialists in the BASIC COBRA questions can be reached at 866-857-6351. The BASIC FMLA & Absence Management team is accessible at 888-472-3652. If you have any compliance issues, call 877-729-7651. The Gatekeeper line is 877-841-8051. The sales support team is available at 888-602-2742. You can call the representatives during the BASIC company's operating hours, which are Monday through Friday from 8 a.m. to 9 p.m. EST.

The BASIC email is not available to reach the support team. You can open the website and submit the online application. This option is presented despite the business time. You should insert your name, surname, email address, and message for the customer care team's consideration.

The BASIC address is 6278 Monona, Wisconsin 53716, United States. This is the location of the BASIC headquarters, where key specialists are housed. You can contact the accounting and sales teams using the BASIC headquarters location as your postal address. The entity does not have other locations for mailing purposes.

The BASIC website provides information about the types of services and options available. If you open the official platform, you can scroll down to get the current discount details and other options. The platform allows visitors to create an account to stay informed about the latest news. You can initiate the cooperation by clicking the "Request A Proposal" button located in the top right corner of the screen. The section with Quick Links is at the bottom of the page.

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Contact Information

BASIC Website:

BASIC Help Center:

Corporate Office Address:

BASIC
6278
Monona, Wisconsin 53716
United States

Fax:

+1 (269) 372-0716

Summary of BASIC Customer Service Calls

4 TOTAL
CALLS
01:03 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BASIC?

Payments and Charges Question:

  • “Payment”

Request for Information Question:

  • “Information to reimburse dependant care”

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